The Children's Courtyard of Round Rock

Please be aware! This school is very unorganized and as a parent of a three month old baby that not the type of environment any parent would want to leave a infant in.

My son who is three month old was rejected due to the staff enforcement of a 10 am cut off time! It was 10: 35 when I arrived to drop him off. Being that it was only his second day and as his mom I advised the staff member jamie who stood guard at the door that I was misinformed by the staff and was advised that I could bring my son in as long as it was before 11 am. I advised the preschoolers director Jamie that I had no prior knowledge about the strict cut off policy she was enforcing on me. Ms. Jamie proceeded to aske me if I had been to download an app that allows the school to communicate with staff and receive daily updates because the school had sent out a reminder of the 10 am cut off time to all parents the night before. I advised Jamie that I was not made aware from any one from the daycare to download any apps. So Ms. Jamie pulls out a paper and hands me the instructions to download the app. After I was given the instructions for the app. I asked Ms. Jamie if my three month old baby boy could please be allowed to go to his infant class because Clearly I was unaware of the rules and needed to go on a job interview and that I now that I was made aware of the 10 am cut off time I would have him to school on time. Ms. Jame told me no he could not come in because she had go follow the rules.

My issue with this school is that as a mom. I get it they wanted to enforce the rules but as a new parent in the school I noticed no one wanted to take accountability for the mistake that was made when my infant baby was Registered. The staff Clearly didn't enroll my son correctly and sure as heck didn't go over the day care rules with me.

My three month old baby should have never been turned away. The staff should have acknowledged the misinformation that was given to me as a parent. That would have been the right thing to do.but instead out Jamie turned us away.

If the staff at the school won't take accountability for the small miscommunication then that let's me know that as a parent of a new infant child they will for sure not take responsibility if they were faced with a accident or emergency with my infant.
It's a big red flag and I hope all parents really do your research prior to leaving your kids with this school.

I disenrolled my son today because of that reason.

Be careful parents.