The Cottages at Chandler Creek, Round Rock TX

Very poor management and leadership. Gossiping amongst the management. Rude, disrespectful and unprofessional conduct of the director and nurses. Lack of support and left alone to manage two buildings, even during emergencies with the residents. Unhappy family members of the residents. Poorly trained care givers. Overall, a sad place to work and live if a resident. Money racket. The owner NEVER shows his face either, which is questionable. I was fired due to standing up for myself from a rude, disrespectful toxic supervisor. The director has no clue how to solve conflicts. She flys off the handle in a second and fires GOOD people!

I would never put my parents in this place I use to work here every time I showed up for my shift I would always find residents soaked and wet blankets we're wet, their night gowns we're soaked and wet

The executive director is awful to her staff. She lies and is never there to do her job.

Sad that there are soo many negative reviews.
The sites are ALWAYS clean and neat. Several staff have been there for YEARS! Meaning they LOVE what they do and patients are like family to them:)

They hold many events for the members staying there:)
Caregivers are always busy either cooking, cleaning, comforting or planning for the next event to get involve patients and family members to enjoy quality time together.

Staff is readily available on the floor doing their jobs.we have to be mindful that this facility is for Alzheimer not a regular "nursing home".

Thank you to all the staff members who have such a great heart and care for everyone there:)

God Bless

I wanted to share my experience with The Cottages in Chandler Creek in Round Rock. This includes Caregivers and the the peolpe in charge. My Mother has been in care for almost 5 years and is was anything but easy at first for me and my Mother. The Cottages staff and Supervisor's had my back every step of the way and let me tell you it was a lot. I needed them and they were not only there in person for me and my Mother (of course) but they where there for me via texting, calls, Facebook, whenever I needed them. To this day I will call them "My family". My Mother calls The Cottages her "home" and even goes to groups now! It is amazing. I have never been disrespected by any of the staff only love, respect and kindness. I have considered moving but would never leave my Mother and I would never want her to leave The Cottages. This is my experience.