The Meritage Apartments, Houston TX

Latavia did a great job giving my partner and I a tour of the facility. She was very detailed with the breakdown for the cost of rent each month and her entergetic attitude made us even more excited to tour! The apartment complex is beautiful and has great amenities along with proper precautions to protect your safety. I have not signed a lease yet but hope that other floor plans will be available soon!

Stay away.ever since new property management this place has been a disaster. Nothing works, they don't answer the phone no one knows anything (staff) about nothing. Worse than a bobble head doll just shake their heads to anything with no response/solution.

The Meritage is in a great location. And, the new management is amazing! Not only are they friendly-particularly the leasing consultant Ly'Tavia-but they get things done! They have replaced broken devices and appliances in the common spaces and in my own room! I've been here 2 years and the old management fixed NOTHING. I'm glad we have good management now!

Went on a tour today with Belinda and was impressed by the welcoming environment. She offered snacks and was happy to show me the amenities.

Beware of the unprofessional leasing office personnel. They will be nice when they sell you and once you're a resident be disrespectful cutting you off when you talk, make excuses for everything, and don't know anything about the property. When I moved here in 2022, the leasing office personnel was always professional and kind to Family and guests. These Clowns they have in there now (2023) are waste of your time as a resident to bother speaking to. The maintenance staff is Amazing at this property, too bad they have to be affiliated with leasing office staff.

The complex is a nice place.but but but, it's un safe for anyone, they told me the parking lot they have is public meaning you'll get robbed and they can't help you, as what happen to me.
But it's actually a private place, and they say public, so you can go kiss you A. Eventually this place is not recommended for anyone.

I had a horrible appointment today. I don’t know the persons name, but he was an older male. I sat down and instantly ended my phone call. He asked basic questions about my name/email. He then went into asking if I wanted to sign a long term lease for more than 12 months, I told him I was unsure and I haven’t thought that far. He just looked at me. I repeated that I was unsure. He seemed irritated. I looked in my phone to pull up the email my locator sent me to tell him exactly what unit I was interested in. He then gets loud and tells me I’m recording him. I’m confused and ask what? ! He says you’re not paying attention, you recording me. I told him I was pulling up the information my locator sent and turned my phone around and showed him. I grabbed my purse and got up to leave. He tries to get me to sit back down and I tell him no. I had an appointment to tour, why would I need to record a conversation? My phone was flat in my hand and not even pointing at him. It was weird! He was weird.

The mgm't is very attentive. The property is better than expected. The amenities are impressive to include a full service gym, wine sipping lounge, a sports event center, and so much more. The apartments are AI smart capable with granite Countertop and ice makers in the door on the fridge. One of the better properties visited in my searches. Pricing is a bit high, but understandable base on the amenities. Location is perfect for downtown commute or NRG events.

Ms. Belinda was super sweet and very helpful and also patient. I told her my situation and she ask me how soon I need a place I was like ASAP. She was able to get us in within 3 days. They need more leasing agents like her.

Whew where should I start, I met Ms. Belinda on a Friday. I explain to her that I was in need of a place to call home. She was able to help my children and I move in 3 days. This lady has been nothing but helpful and sweet since day one. I love my apartment so much.

I enjoyed the tour Both agents were really nice and informative, Tony was cool to show me all the amenities and he gave me all the info, my exact apt location and price upfront. Definitely considering

Belinda was the person in the front that greeted us, from the start she helped with whole tour, the application process was fast and we were able to secure out apartment, after we moved in she even checked up on us to make sure everything was fine

Renewal was quick and easy! I also love that it only increased by dollars. My apartment is comfortable, great view, property managed well and maintenance is efficient when needed.

Move in process was extremely fast and easy I love Belinda she was the absolute best so welcoming i thank her so much

I have only lived here for less than a week but so far my experience has been great. Belinda has really helped me throughout the move in process

Belinda was so helpful during my move in process! She was on top of everything ;answered all my questions & was very accommodating.
Any little issue I had with my move-in she was timely with putting in my service request to get it handled. Overall 10/10, so far loving my experience at the Meritage.

Honestly just save your money if you hate liars. I moved here two years ago and since then they've changed things and try to make you seem crazy when you ask about it.even when you have proof. The business center for instance I emailed them once to make sure they had free accessible wifi in the business room, I was told yes. Today I realized there was now a protected lock on it. I go down to the leasing office they are now claiming they never have had open wifi.even when I showed the lady the email she proceeds to make me feel slow and ask who was the email from … as the apartment leasing office email is clearly printed on the email… Mind you for the last year I have been coming in this room to do all my school work. Like no open wifi in no community areas (game room, wine bar, business center, etc) even though they advertised this upon moving and say it’s a luxury apartment … but rental rates going up every year. I would rather just be told the truth than for you all to tell new employees lies to deliver to people that know how this place actually operates. I've dealt with a lot of other things.that they have been able to fix.but one thing I can't stand is a liar and bad ones at that the lady just kept trying to persuade me that they never had wifi in the center like …. From the time you all reopened it after covid until about two weeks ago you did so.

New resident here! I couldn’t be more happy with the move-in process. Belinda was amazing from start to finish and has been on hands still. The apartment grounds are always clean and the amenities are amazing! I’ll be here for a while.