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The Paintshop Automotive, Leon Valley TX

Address 7322 Reindeer Trail, Leon Valley, TX, United States
Phone +1 210-951-2229
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday10:00am-2:00pm
Website thepaintshopautosa.com
Categories Auto Repair Shop
Rating 4.1 16 reviews
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The Paintshop Automotive reviews

16
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Justin
July 03, 2023 9:56 am

Went in there and left with all my questions answer David helped me with what I needed definitely recommend to my friends!

Philip
June 28, 2023 3:48 pm

Restored my car from a collapsed car port. It took 3 weeks but well worth the wait. Saved on my deductible also.

Glintsy
June 28, 2023 12:35 pm

I was calling David about a query about building his business and he’s knowledgeable of the scope of procedure he was super professional explaining everything in a simple and straightforward way.he treats customers like they are family definitely recommend the shop for any automotive enthusiast

Collins
June 16, 2023 9:31 am

I couldn't have asked for worse customer service if my life depended on it.

I walked in and the employee was speaking on the phone for what seemed to be car business related. I didn't mind waiting for him to finish up his call as I waited in the office. About 10-15 minutes passed with him looking up maybe once or twice asking if I was there for an estimate, which I was.

After about 15 minutes and realizing he's not worried about the live customer in front of him, I figure I'll check out a couple other places for estimates. I went to two other locations and then returned here figuring the prior phone call might be completed.

It wasn't. In fact at this point the employee is talking about his personal issues and venting to whoever is on the other end of the line. Mind you I've been here for another 10 minutes since returning and he'd rather talk about personal issues than spend 5 minutes looking at a small chip to give me an estimate.

After about 25 minutes of sitting in this lobby between two visits, he starts walking towards the door and motions like he is about to assist me. Only for us to take three steps outside and then he turns around and goes back inside without explanation. Now I'm standing by my car confused and after about two minutes I can't take this disrespect and leave. This level of terrible service surely isn't by accident, but by choice. He never got off the phone once

Mark
April 01, 2023 3:16 pm

They are horrible, a complete waste of time and money I do not recommend going to them they’re not professional just rude.

Tracey
January 25, 2023 5:06 am

This place is the BEST! I hit a deer last month, went through insurance for repairs…I’m SO glad I chose The Paintshop. David is amazing; he went above and beyond to make sure everything was well taken care of. I could not have dreamed of a better experience. He answered every call and question I had. Thank you SO much, I’m very grateful for your help and care!

Joyi
January 21, 2023 3:34 am

My experience with The Paint Shop was excellent! It was truly different than any other experience I had when it came to repairing my car. Having limited knowledge about cars, David clearly showed me what was broken and what needed repairing. David was super transparent about the pricing and super quick with the repairs. He was able to work with me on the pricing without going through insurance.

As a college student during finals week, The Paint Shop really helped me alleviate the stress of having to repair my car. Additionally, they even provided a complimentary cleaning which really made my car look in top condition. (It had been months since my last car wash). I would definitely recommend The Paint Shop. Thank you for the excellent and reliable service!

Mikala
September 14, 2022 6:41 pm

I had a great experience with the Paintshop Automotive. My car had a deep scratch in the side that was causing the door to function poorly. The owner talked with me about the different options available for the repair and offered me a lower cost option that would still solve the problem, which I really appreciated. The shop was flexible with regard to pick up and drop off time, and David was very transparent about what work would be done. On top of that, the work was impeccable, and my car is beautiful thanks to this team. I would recommend this shop to anyone in need of body work.

daniel
May 01, 2022 11:52 am

I highly recommend this shop if you need any auto body and or paint work! They are very professional and take pride in there work. I've had multiple cars worked on at this shop. And will continue to use the paint shop inn the future.

Sarah
August 04, 2021 3:23 am

I had repairs done on my car back in March after being in an accident. My car looks just like new! David is very professional and easy to contact with any questions. Would highly recommend for any body repair services.

Vanessa
June 25, 2021 11:13 am

This is the second time I’ve taken my car here for work and David always takes care of my car as if it were his own. I recently had my front bumper redone, side garnishes paint matched as well as a spoiler paint matched and mounted and everything came out great. Very happy with my car and would definitely recommend this place to anyone.

Travis
September 14, 2020 5:44 am

Had a large scratch in both front and back bumpers. Received a very competitive and fair quote from David as compared to other large collision facilities. Fast 3 day turn around time with a perfect color match! Very talented people! Thank you very much!

Diana
March 20, 2020 6:53 am

Great people. I was literally on my way out of town, and Carlos treated me fairly and came up with a working solution for my Jeep super quick. If you need body work- come here! Talented, resourceful honest staff who do quality work.

Addison
March 03, 2020 9:32 pm

Amazing experience! The Paintshop went the extra mile to repair my bumper within my budget and extremely quickly. They treated me like family and took care of absolutely everything! I won't go anywhere else to get my car fixed from now on and would rate them 6 stars if I could! Thanks a million to David and team!

That
February 28, 2020 6:42 pm

Had to take my car back multiple times due to work being done improperly. 1) my bumper wasn’t put on correctly. 2) my reverse sensor harness was left hanging and when I went back for them to fix it they basically taped everything and glued stuff back together AND my harness still doesn’t work 3) the paints were not paint matched and now I have 2 different reds on my car and I have to take it to another shop and pay to get it paint matched.

Nik
February 23, 2020 12:20 am

The work is not bad, it really isn't.now the price is not very competitive. There are better options out there, but the guys are talented.

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