The Pets Play Palace, Houston TX

Anthony and his team are the best from grooming to boarding and even play time.looking for an inexpensive place to get your pet groomed give Anthony a call

PUPDATE #3: Winnie loves her new family at the Palace. Such a kind family. She used to be nervous on arrival, NOW she literally smiles and runs in the door!

UPDATE: I have been taking my pup once a week to daycare and while she is a shy dog, she is learning to look forward to going each week! She is always nervous at drop off but by the time I pick her up, she is WILD with excitement. While I haven't ever heard what happened the day I waited for an hour past opening, we haven't had any more issues with staff tardiness and overall the staff is genuinely kind. Hopefully that won't happen again.

Took my pup for evaluation (she’s quite shy) and when I picked her up, she LOVED IT. Unfortunately, I was never notified when her evaluation was over (it was supposed to be at 11am so I went, tried to open then door, and waited in my car for about an hour). Ultimately, this inconvenience was minimal. Today is her first day of daycare. I called yesterday to confirm 7: 30 arrival time and that she would be attending. I showed at 7: 30am.door locked. Another car arrived shortly, and waited for 20 minutes with me. No lights on inside and now cars outside. I asked the other customer if this is common and he assured me it only happens once in a while and they’re only 10-15 minutes late. It’s now 8: 15 and no one is here. I’m sitting here waiting and hoping they’ll show soon as I have work and cannot travel back home as that would put me at work even later. I really want to love this business and hopefully my dog can continue to, but being horribly late to work and risking getting fired because the staff cannot arrive on time might not be worth it. (Especially since I purchased $500 of daycare in advance. I might need to see if a refund is possible.) I will update this review if anything changes.

I love this place. I used a Groupon and tried them out 2 months ago and have been a regular customer ever since. I love how reliable they are and how great they are with customer service satisfaction. Anthony has the greatest attitude and is always so positive and cheerful. I’m comfortable leaving my pets here.

My dog just loves it there! This is the only place she gets groomed and she is never scared! I have also left her there when I am out of town and she is always happy!

I’ve tried a few places in the houston area and this is one of my favorites! They are really good about communication and were very patient with me! (I get very picky about my Eskies care) Kody loves their daycare and he is happy after their grooming.

Everyone here is SO friendly, I drive 20 minutes just to bring my greyhound rescue here. Anthony is especially nice and always is so friendly it is hard to find great caring customer service like that!

I want to start by saying my girl is a rescue, and very very skittish. We just moved to Houston though and are not home enough so I needed to know she could be somewhere that would treat her like she was at home. I found the Pets Play Place and was a little worried at first, but after going there I can confidently say there is no where else I would trust my furbaby to be. William and his brother greeted me, and more importantly, Sally with open arms and took AMAZING care of her. I cried when I dropped her off because I was so worried. They weren't annoyed when I called throughout the day to check on her. In fact, they walked me through all they did with her and how she was responding.and it was an HONEST assessment. When I picked her up at the end of the day, I could tell she was happy and comfortable. I can't wait to take her back tomorrow. Thank you guys for giving me somewhere to leave my girl during the work day where I know she will be safe, well cared for, and dare I say- loved!