The Room Beauty Studio, El Paso TX

I was hesitant about writing a post but I should WARN others. Before going to this place or any do your research. She uses products that are not FDA approved (I have confirmed this with 3 doctors) and should really be investigated by the health department. Months after her services on my lips I have had to pay 1000’s to get corrections done. I highly warn anyone getting anything done here to think twice! She never refunded my money for her poor service and skills. Zero stars in my opinion.

Everything you need in one place. Extensions to nails to massages. Doesn’t get any better! Ladies are very sweet and welcoming!

Very bad nail job the nail technician had her young daughter running around and she was constantly distracted and it took her two hours to finish my nails which ended up looking lumpy and like a third grader did my nails. The bathroom is dirty there was a dead roach in the bathroom. Sometimes I found the owner doing her own hair at the salon. Very unprofessional. The prices are way too high for the quality they provide. Also I pre paid for two massages that I never received asked for a refund that I still haven’t received. Bad customer service. I’m a nurse and I don’t have a lot of free time so when I book an appointment with this salon it’s disappointing when they cancel and ask me to reschedule that happened a lot. The other issue is that they take entirely too long to complete a service they do. I can spend hours there in one day.

Love this place been a customer for 3 years Mayra does amazing work, pays attention to detail makes sure you leave happy with her services, works with your schedule. Will continue being a loyal customer!

It had been years since I had such an amazing experience like the one I had in this place. From the first day I arrived at the Salon Mayra and the other girls who work there treated me very well, they made me feel like family, I was coming from a bad experience but they were in charge of giving me the confidence to put my hair in Mayra who is a expert. And it left me beautiful. I really recommend it. And she has already gained a loyal client because she knows how to take care of her clients and that is what you look for. I recommend this place.

If I could rate this place 0. I was an existing customer and also I was happy with the service but unfortunately who ever works on the front desk is rude and lack of willingness to help a customer.in top of it don’t even speak English. I could always go spend my money to a business who are willing to be nice, polite, and HELPFUL!

My experience with this place for eyelash lifting was a total bummer. This person applied the product, but it didn't do anything so she tried again, and still no luck. Just two hours later, my lashes were back to normal and they looked bleached out. I've been doing this treatment elsewhere for years, and I've never had such issues.

The technician also said I should have booked a week in advance to get proper attention. Seriously? ! I made the appointment a day before and she booked me! It’s not my problem if they can't manage their staff.

EXCELLENT!
The eyelashes leave them beautiful! And the amazing facials for girls and adults!

I was very happy with the results on my hair. Very friendly attention from Mayra and Anahi. I highly recommend the salon.

Service was excellent! My daughter had her eyelashes done and she looks beautiful and happy!

I loved the result, natural and beautiful. Very good service, I definitely recommend this place.

My niece colored her hair in green tone and a few weeks later her hair looked like a unicorn pony tale! One week before her prom I called Mayra Villa, owner of this beautiful place so she could save us!
Well, it turned out to be as if my niece HAD NEVER green tone! Astonishing and remarkable service! We were extremely pleased with Mayra’s professionalism.
Absolutely recommended!

My daughter and I both went to get our hair colored and we were very happy with the results. My daughter was given a patch test (which should be done any time blonde is applied) and she was told that she should wait for one week after being in chlorine. She was asked how long it had been since her last hair color, because there needed to be some time between bleachings! The price is great and the results are fabulous! I highly recommend this very professional salon. My daughter and I are excited to come back!

Just today I finished my first eyelash extensions course with Mayra, and I really liked it, I had the opportunity to have a personalized course, and it was excellent work and dedication that Mayra put in. She is attentive and quite patient, I learned a lot of things these days and I would not hesitate to take another course at The Room.

Horrible work. My acrylic set started falling less than a week after. Over charged me for two colors and only one used. Super unprofessional. The owner Mayra is useless and money hungry. Instead of recognizing the problem and providing a resolution she blames the customer. She stopped answering messages. Worst place to go to.