The Salvation Army of Lubbock

They don't feed the homeless only when others churches aren't feeding they say this and that church is feeding they only want to benefit there own pockets don't donate!

Extremely helpful and caring. Offer wonderful opportunities for individuals to rebuild their lives.

These employees, all of them are saints! I am fortunate enough to be a resident here, (the are only 10 beds available), because there are so many who get passed over, there are just not enough resources in Lubbock for the amount of homeless people, that being said the employees have to deal with so much stress as I'm sure they are and yet they have a level of professionalism mixed with extreme kindness and empathy towards us that is what makes this experience so rewarding and lasting going forward. Tammy Garcia is my case worker and I have to give all me respect and appreciation to her as she is patient and godly with me which has been exactly what I have needed at this time in my life, my whole attitude toward life and living a better one is now engulfed with hope and joy because of the genuine heart of this beautiful woman, I love her and all of the employees here at the Lubbock shelter and I ALWAYS will.
Thank you William Booth for your heart and foresight so many years ago, you would be so proud of the legacy you have left for us.

The Tokens of Hope program changed my life. I came to the Sally, hopeless and homeless, but with the amazing guidance, support, and emotional experience that Tammy, Vanessa, and program director Erica provided, I am leaving a woman who rich in spirit, employed, confident, and surrounded by a group of amazing people. The staff goes above and beyond. They are kind, compassionate, and are all people who genuinely care. I am grateful for the people who created this safe environment and it's given me the opportunity, tools, and confidence to be my true self again. I've gained employment, friends, and strengthened my family relationships at home, and in the community. I am grateful all day. It feels very good to be proud of myself again. Ty for giving me strength and courage, and sharing in this joyful time in my life. Ill always remember Zach for letting me in and giving me a place to sleep. Truly God's working through the staff and residents here and his grace is poured out daily. Ty Tammy, and Vanessa (y'all are a great team)

WONDERFUL, KIND, CARING PEOPLE WHO WERE VERY FRIENDLY AND PATIENT WITH US, MY SON FINALLY HAD SOME GOOD CLOTHES TO WEAR AGAIN AS ALL OF HIS WERE BURNED UP IN THE FIRE. KEEP BEING AWESOME AND THANK YOU FOR ALL YOU DO!

Bc of this shelter I'm so grateful to say that I'm where i need to be in life they played a huge part in my family life helping me get it together as a parent and a human being we all have struggles and we all need a lil help and i can honestly say that they have helped me a lot! THANK YOU FROM MY FAMILY HART!

I am currently a resident in the tokens of hope program and have all the thanks and appreciate in the world for the staff and concealers help and guidance

I've had to stay here 2times and not once have they disappointed me yet! I'm a current resident and not ashamed to say it or own it. We all need help sometimes. I love the staff here for all their hard work! Keep it up guys y'all are making a difference in our life!

The staff here are very ignorant and what they tell people over the phone is the opposite of what they say when you walk in. We traveled several hours because some woman named Erica told us we could sleep on a cot. When we get there all the men behind the counter of the woman's and children side they were very rude to me. I'm a woman there is no excuse for a man that needs a shower that stinks that bad to be talking to women that way! These people are jokes! They should not get any donations of any kind!

Salvation army isn't nonprofit.ceo's don't make 1 mil and be a truly nonprofit and if you got bad customer service it's bc most are doing community service.

Terrible attitude. I wish I could complain on them. Called several time and left several messages with no return phone call. Utilities got shut off and my family suffered BIG TIME! When I finally talked to someone I got told they couldnt help. Worse ever! I would not recommend to any one.

It's great there are place people can go for help, but I think a local gang has declared this their turf. Latino fellow made sure I saw his gun. I'm not gonna be a tough guy, just left. Stick around here and you could end up with more problems than just being homeless. And the thing is, if only the people this gang wants around come here, they are going to be first in line for any government services. Plus I have seen it before where people come to a shelter, say they are homeless, and turns out they are sleeping at their mom's house or friends house. They act the part during the day. No one needs to be open carrying a gun near a homeless shelter

I like the way they help people. They helped 2 others and myself the first time back in Pocatello, Idaho when I was a teenager. I know they would help me again if needed.

When food was donated to the Salvation Army, from Cavender Cadillac of West Texas, the ones that work there were very grateful

They had help me so much through my as a mom myself i have 3 kids homeless my husband had a stroke we didnt have no where to go were were living with his brother so it was time for me to find us a home with there help they help us provide my kids werent comfrontable til the security cheer up my family also my case worker actually 2 case worker there awesome we love them when we get our place idk how to thank them for what they did to my family