The Terraces on Brompton Apartments, Houston TX

The price was definitely right for the convenience and room size, maintenance was also generally very responsive. I stayed here for a long time and enjoyed the proximity to Rice Village and Rice.

I lived here for 5+ years. It was a good experience overall, and I will attempt to elaborate in greater detail:

Rent: Very economical, especially for the location.

Management: I have experienced several different managements during my stay. Currently the complex is run by Fat Property. Mervat is an excellent manager, very personable and responsive to emails. She definitely deserves a raise.

Safety: Generally the complex seems pretty safe. Several years ago, there was a month where there was a lot of auto theft/break-ins. My car did get broken into once, but that was it. I do not actually know whether the outdoor cameras are working. Packages are delivered directly to your door, which seemed quite risky, but I never had any stolen.

Gate: There is only entrance. I have not had issues with it, but it may be a good idea to have more than one entrance for a backup.

Parking: Covered parking (unassigned) is available for no extra cost. This is a big plus for residents.

Noise: The walls are thin, so if you are a light sleeper, you may want to wear earplugs. I definitely recommend living on the top floor if you can, although this will probably result in a higher utilities/electric bill.

Residents: No complaints. One year a downstairs neighbor would play the guitar occasionally, but it was nice. Walking around the complex, you do hear some musicians practicing (bass, violin, piano, trumpet, voice).

Pests: There were surprisingly few roaches, on average it was <1 roach encounter per year. Two or three wasps did manage to get in during my stay.

Building/complex quality: This is probably the biggest downside. There were frequent water issues (sometimes every month). Building B was affected more than building A. Insulation is very poor, resulting in expensive utilities/electric bills. Fixing the insulation would be a major improvement to the living experience.

Repairs: The maintenance staff was timely and very helpful.

I’ve been living in this complex for almost 3 years now, been through 2 different managements and I am still renewing my lease! The area is great, neighbors are respectful, and Mervat (who works at the leasing office is awesome). Moving can be really stressful but that was not my case thanks to her! I recently transferred to a new unit and she made the whole process smoothly. She went through all options with me, gave me honest pros and cons of each unit until I decided for the one I liked the most. I highly recommend living here!

The Leasing Manager at the complex, Mervat Amra, was super kind, easy to work with and very helpful; she answered every question me and my family had. I applied on Sunday (New Year's Eve, and by Monday I was already approved.

Love the complex and the surroundings, had some other options to move to different places, but Mervat made this a very easy choice. Loving the staff and the place so far!

No running water for more than 24 hours. Fixing team only work on business hours. Solution is to use Pool water.

I am a young girl and moved here out of state and I liked all the safety features they advertised.within the first two weeks of residency there was a man exposing and touching himself to me and my roommate sitting in the jacuzzi. This was reported but we never heard back after the initial report. My $500 bike was stolen. It was locked up and I immediately reported it to the leasing office and the man said “yeah that happens a lot there’s nothing we can do about it. My wife’s bike got stolen and we got her another one and that also got stolen” okay so this is a well known issue and nothing is being done to stop it? Or like a warning that there’s bike thefts. I would’ve kept mine inside if I had known someone was stealing bikes. My roommates bike was also stolen a few days after mine was. Today my package was stolen from infront of my door. Posting this as a warning to other people to look out for their items. This aside I do not want to discredit mervat she is extremely helpful and great at her job.

Amazing place to stay, and always thank you for the kind managers! Highly recommend to live in this apartment complex!

The leasing process has gone super smoothly with the help of Mervat, and my tour of the property has me excited to move in next month.

The new management under Fat Property is not better than the old one. The old management has good service and on-time email respondings. For example, the old one usually did not charge residents extra fees if they required service. But the current one will list detail items in contract like charge bulbs or something else naturally broke. Trust me! Nobody will read contract so carefully. But read their contract first and really carefully before you sign. I actually asked lots of my friends did jobs in real estate about this thing. They all feel shocked about this. Also, I am not quite feeling good about maintainance service. When you request the service for maintainance, they will just close them marked as completed and never email to you or explain any reason if they do not even fix the problem. This is not a professional team as the old one I feel. I hope this review will help people care about service.

Mervat was outstanding. She went out of her way to try and help us with short notice. It’s been a great experience so far with Terraces on Brompton!

These apartments are trash! Water pressure sucks, the AC continues to break, the washer and dryers barely works they jacked the rent up so much to where these apartments are not worth the money and they ladies that work inside are rude.don’t waste your money you will be dissatisfied

The employee who helped me, Mervat, was amazing. We originally signed a lease for an original move-in date but because my plans changed, I had to move in earlier. This meant Mervat had to push for the cleaning and prep work for the apartment to be done much faster. The whole time she was kind and gave me her honest opinions and personal advice.

The Terraces have quality housing for a good price, and the staff does a thorough job helping future residents find their preferred housing!

The apartment complex is not well kept and elevators dont work but the location is great and shuttle service is convenient, especially if you work or go to school at the texas medical center.

Mervat Amra has been so, so helpful to me. She is so great at helping me and answering my questions. She has made finding my first apartment so easy! I hope she gets a raise!

I see a lot of reviews that are negative and they do not reflect the experience that I’ve had with the terraces. I’ve never had any type of problems with sewage, car break ins, or anything of the sort. I’ve had to call maintenance a few times for minor issues and they have always showed up to fix them in a timely manner. These are safe and comfortable apartments. For the price, location, and staff, this place is unbeatable

It's a very nice place I would recommendto anyone looking to save and be in the Medical center. My client had an intense wish list and this property offered what he needed.

Sevaral Gardens for meditation located inside of the community. Beautiful fountains with relaxing water fall. Magnolia trees throughout the property. Gym and entertainment area to change the scene if family visits.

He was extremely pleased after touring the front staff Fabian and Kathy were awesome very responsive at answering the phone and scheduling appointment working with him so that he can find the right apartment for his move in date.

I lived in two different units here. Too many Cockroaches in the kitchen and there’s no way to fight them because they’re a lot. And the new management (FAT) is great at raising rent without addressing issues.

The new management under Fat Property is really lacking. They are hiking rents up like $200 per month but refuse to address long standing maintenance issues. None of the elevators work, so disabled, elderly, and injured neighbors are left in the dust. Laundry is also a constant issue with machines busted all the time. Water goes out every couple of months. Over a hundred tenants signed a letter to management demanding they address these issues but they still do nothing.