The UPS Store, Houston TX

Made an appointment to have really important and time sensitive documents notarized and when I showed up the notary was “at the dentist”. Do not bother to use this place they are unprofessional and don’t honor appointments.

I brought a couple packages that I didn’t have a shipping label for, Rosalee was absolutely helpful and took care of the printing and taping of my return labels. Would definitely return to this store in the future. Excellent customer service.

Angie was so great and patient with me! She helped me package and ship 8 different boxes and helped me make sure they were all going to the right address!

Very nice experience with Rosalee. She took care of everything I needed and was so pleasant to talk to while she helped me.

Rosalee was very friendly and knew exactly what was needed to ship my fragile package. Very contientious and thoughtful! Great work!

Angie, August, and the other (manager?) lady are awesome. They are an excellent team! I needed a few different things and they handled my needs as well as the other customers' with efficiency and smiles. So friendly and fast!

Location was great, quick and efficient service. Rosalee was super helpful and made stressful tasks much easier.

Very considerate. I have a boot on one leg and she offered me a chair. She also helped me by clarifying that some of my Amazon returns were at the wrong location (were supposed to go to Whole Foods) but she showed me how to cancel a return and re-request it for UPS, so that I wouldn’t have to change locations. Very polite and helpful

Rosalee was very efficient in helping to return several packages one of the best ups stores in the area.

Fast and easy shipping can be found here. There is usually plenty of parking and the staff is very helpful. Thanks, Angie for getting my package shipped!

Rosalee needs better adjectives than awesome to describe her awesomeness. Maybe like awesome sauce.

I drop off my packages regularly at The UPS Store on Memorial Drive and always have a pleasant experience. The staff is super helpful and offers excellent customer service. Angie is top-notch! That’s for all you do!

We have held a box at The UPS Store on Memorial Dr since they opened over 20 years ago. It's a pleasure to have a safe place to receive our packages free of the widespread residential problem of porch pirates.

Staff members are friendly, efficient, and well trained to provide the many services offered at this location. We feel welcomed and enjoy our interactions with these individuals who enthusiastically provide a valued service. Highly recommend!

Wow! Miss Rosalee is such a wonderful addition to the team at this 5535 Memorial Drive location. Quick, courteous service and knowledgeable. I’ve had a box here for several years and service is usually spot on!

I love that this location is open on a Sunday. Rosalee is such a sweetheart. She gets me in and out expeditiously!