The Venueiztic, Plano TX

A top notch experience! I needed help with balloon columns for a baby shower. There was frequent communication, quick responses, routine follow-up and live photos of the work before delivery. Aside from the great service, the price was very reasonable. I would absolutely hire again and definitely recommend! Thank you soooo much!

I had the most amazing experience for my bridal shower! The venue was stunning and impeccably decorated, creating the perfect atmosphere for a special occasion. The staff were incredibly accommodating, and their attention to detail was second to none. My guests couldn't stop raving about them. They truly made my bridal shower a memorable and magical day. I can't recommend it highly enough!
And Thank you Shama for introducing my guests to the New Orleans Secondline dance.

We miss you here in New Orleans you are a great asset to our community Plano Texas lucky to have you continue much success in the future

I attend a 1 year old baby girl birthday from the time we arrived she was there with her 2 kids in the back and would come and go as she felt was necessary. She said we could use the ball pit (without the balls) if the 30 dollars was paid which wasn’t an issue. She then proceed to call her husband which that price wasn’t enough from him then came back out to tell the mother of the birthday girl and the grandmother that she’s taking it because her husband said it was a $100 dollar ball pit… she was also paid a deposit to clean which we was sweeping the whole party to keep it up to par she then came back at 5: 30 and said we need to leave that it’s almost 6 which the party was paid till 6 she called the cops a few minutes before 6 when we was already packing everything up with kids.she called the mother a stupid B word and was just foul to do to the mother which paid for her daughter to enjoy her first birthday. Once the cops arrived we already had everything out was just getting the kids and the extra stuff that was brought to the party she called her family or friends to back her up then proceeded to say IT WAS ALL THE KIDS FAULT she knew it was a 1 year old bday the owner caused a huge scene with the police and name calling that none of these kids should have seen 10/10 do not recommend for a birthday party or any gathering at best.

Connected with them when we drove in from Houston for a surprise proposal in our hotel room. The experience was flawless. Would use again for any event planning function!

Excellent customer service and great space for any event! I had my baby shower, which was put together pretty quickly! The owner Bashama was very accommodating to my vision, needs and plans! She provided the decorations and finishing touches with no problem. They came out beautiful! I highly recommend this space for any birthday, wedding, baby shower, party etc. You won’t be disappointed!

Update: The Janelle woman was there at the end of the event and we all seen her… I’m guessing for her rental time, which we were all out before they even went in the building. At the end of the day you don’t know that a cleaning fee was given to the owner to “clean” herself. This situation has nothing to do with you, so I have no idea why you’re trying to involve yourself. Please stay out of it. If you weren’t there when it was fully going on. Thank you.

To anyone reading through these reviews. Just know we all are People of color (POC), why would we sit here and deteriorate someone’s business especially if they are apart of our community? We are all for supporting black owned businesses but when disrespect comes we will not tolerate it. Shama purposely is having all her friends, family and past customers comment to make her reviews go up and so she can continue to get business. I’m a firm believer in god, but the way she is playing with his name like she isn’t wrong (shows what type of woman she is). Through her reply you can feel the anger and hatred from it. I’m all for the hustle and everything else because I’m a single mother that lost her baby father when my child was newborn. I’m out here working my behind off and i will not sit here and let a woman like Shama do other women like this. Like the other bad reviews were commenting she was very rude and disrespectful they aren’t lying because she had encountered them also. My mom and other kinfolks were trying to be cordial with her and find some reasoning to fix the whole issue but no she continued to have anger and pettiness. From the moment i walked in she already trying to get money from me (I didn't get there until 1: 23pm) so technically i didn’t set up for a “free” two hours it was actually 45mins. She quoted on the phone call that she’s not going to start charging customers for the kids equipment until January, so i was like ok cool. My mother in law got there early to scope the place and she let me know that ball pool was a little deflated before I even got there. Then my friend was sitting down by the bounce house and felt air coming out before the kids got in. As a customer that has already paid you your money plus a deposit why wouldn’t you think someone wouldn’t get upset? Then your constantly walking in and out of the party like it’s yours? That’s very disrespectful and causing a scene amongst these small children. She came up to me and said are you going to pay to stay another hour, i said no I had gave you a cleaning deposit. She said ok you have 30 mins, so as POC y'all should know how gatherings are we talk for another 10-15mins then we start packing up. I go to the back and i hear she called the cops and I'm like wow the food was already cleaned up, we were already taking it out the venue. So that means she had called them before 6pm even hit. I paid to be to 6: 00pm it’s on the contract. At least i have the upmost respect and decency not to do a lawsuit. Shama is disrespectful at its finest. Please please take our word from it, i understand that some of us be on a budget but there’s better venue owners that’s more respectful, has hospitality, and is kid friendly. Thank you for looking at my review to anyone looking, please save yourself the drama.

Everything was of top standard, the decor throughout was lovely, clean and well maintained it was most memorable, thank you all!

Shama was so professional and HELPFUL! I LOVE supporting black owned businesses, and this was the perfect venue to book with! Shama hosted our daughter's Purity Ball and Banquet at this venue, and the decor was absolutely BEAUTIFUL, and was as promised. Very prompt, very professional, very helpful, and FRIENDLY! Thank You again Shama for being apart of our family history!

Update: After reading the negative reviews from this location, I am confused. Nobody EXCEPT the same folks that attended the same party have any complaints? I and my family are new to Texas, we have no affiliations with Shama other than the rental. I found this listing through Giggster. She went above and BEYOND for our family! My daughter had one of the most memorable experiences she has ever had because of the hospitality of this business. Black folks are so quick to tear down another black business rather than admit that they showed up entitled and messy just because the business is black owned! I came to view the place RIGHT AFTER the incident, and you could tell that she was overwhelmed and that the party she was cleaning up after had left the place a MESS. Never in a million years would these people act an unmitigated fool in a white establishment, yet because of familiar skin tones, folks act like they weren't raised on good morals and decorum! What a shame! We got nothing but the best from this woman, and we don't know her outside of booking the venue. Our communities need to do better! Period!

The owner is very friendly and courteous, I love the design n how she decorated for my party absolutely will rent this space again I love it.

Great service. Our venue operator went above and beyond to give my daughter a great experience for her party. I will definitely rent this space again and recommend.

Shama, I thank God that the GREAT reviews posted about your business outweighs the bad recent negative reviews; anyone that TRULY knows you will know that every negative review posted, IS A LIE. I've known you for 15+ years and you've always shown compassion, you're honest and fair, you're self-discipline at all times, make good judgments, you show respect to others, you show courage in standing up for beliefs, you have a strong sense of responsibility, you're just an all around good person. You're concerned about others, your community, and your neighbors. Continue to maintain your self-respect.

God is for us, who can be against us.

Chae' C

If you want to throw your party at a dump, this is the place to go!

I came from Ohio to celebrate my granddaughter's first birthday. By trade, I am an event planner and I work with many venues before and after a party to coordinate and execute successful events. The owner of this venue was not a helpful person nor did she have any customer service skills. I arrived at the facility 15 mins before our allowed setup time. As I setup a balloon installment on the outside of her facility I noticed she had not inflated the ball pit completely before the event started. 15 mins after the event started she complained to my daughter-in-law that the kids broke her ball pit. 15 mins isn't even enough time to do any damage but she was quick to mention it and want to charge my daughter in law. We tried to address the issue and explain that 15 mins isn't enough time to do some real damage she brushed us off without any eye contact and seemed to be conniving.

During our event she walked around it disturbing our enjoyment with mean-spirited looks and just a haunted stomp through our celebration. She also griped to several of our guests about the issues she was having with filthy bathrooms and the management not cleaning them which is not professional. Finally, not that she hadn't done enough, she came 30 minutes before our end time and rudely and quickly said you have 30 minutes to end. And that's because she called the police thirty minutes to have us kicked out at the end.

I highly do not recommend this venue.being an event planner I know that we are creating memories at these venues and sometimes at a great cost. Part of that cost should be paying for understanding venue owners who value their customers and understand the benefits of good customer service.

If you want filthy bathrooms, an venue owner trying to charge you for faulty equipment and horrible customer service, this dump is the place to go!

Terrible service. They had roaches and the owner called the police on us when we were one minute late on leaving?

Shama decorated our hotel room in Dallas for my surprise engagement. The decorations were top quality and so beautiful! I am so grateful for her hard work and dedication to making our day so special. Thank you Shama!

The owner was absolutely rude and definitely not kid friendly, called the police on a one year old birthday party for no reason. Please seek help!

Terrible experience at this venue! The owner was rude and unprofessional. And the bathrooms were dirty.

Update:
The owner's responses to the negative feedback is a perfect example of her lack of professionalism. No damage was done to the property, and no complaints were filed, yet she called the police without any notice or explanation. Even the police commented that they didn't know why they were called out. She does bad business and has no communication skills.

This lady was wrong for what she did today she called the cops on a one year old party then she lied to the cops and said we were rude to her do not rent from her if your black

This place will definitely make your dream come true. Customer service is amazing and hospitality? I will definitely recommend this place to anyone that is looking for a reasonable yet place that will leave you speechless. I’m still in Aw about the place. Definitely everything I dreamed of