The Villages of Dallas

My aunt was a resident here and the staff and care was great. I would certainly recommend this facility to anyone looking to place their loved ones here

I’m so impressed with the amazing staff at The Villages of Dallas. I always see genuine love and care delivered to each resident.

Their staff truly make you feel loved and the care was great! The PT Rex is amazing! I highly recommend this facility.

Terrible place! Run, do not walk! Short staffed most of the days. Show no compassion or empathy. Money is all they are after! They talk a good talk, never meaning what they say! Beware! Be wise! Look elsewhere!

This place is horrible. My stepmother almost died. We had to take her away from this place and take her straight to the hospital. The had given her any food or water for 2 days. We had to go out of town for a funeral and we came back she was barely coherent. We called down there to check on her while we were out of town, the nurse lied and told me the she was up and talking and feeding herself. None of that was true. The head nurse came in because my dad was so angry and said that the nurse had to be lying because she was even responding for him.

Why is there so much turnover with the staff? Why doesn't Management do something about it? Could it be Management is the problem? It compromises the service that the residents receive.

Response to owner-
All that sounds good on paper but in actuality none of what you said happens. My family member stays there and they said turnover is atrocious. Ensign does not take care of their employees period.

This is such a caring place! Some of the best people work here, I'm so thankful for them! They provide all levels of care & they just remodeled so the place looks amazing.

My dad spent the last days of his life here in the skilled nursing unit. We wouldn't have chosen this place, but it was the only place nearby that the VA would pay for. The staff was competent but overworked. The shared rooms are depressing and small. There is room for one chair to be shoved into the space. It's hard to have more than two visitors. You have to walk through one resident's space to get to the person on the far side of the room. There was no TV on my dad's side of the room. The hospital bed has to be a foot away from the air conditioner because that's the only way it fits.
My dad was in hospice care with a degenerative disease. The first day he didn't eat, they stopped bringing meals. His appetite came back a bit so we brought food from home to feed him the next couple of days. Meals did resume after a family member complained. There also seemed to be a weird turf war with the hospice company we used, despite the fact that there was an agreement in place between the two companies. The nurse was annoyed at requests from the hospice social worker and brought it up to my mom saying hospice had no authority. This is not something someone losing their husband needs to deal with.
A few concerning things happened after my dad passed away. He passed away about two hours after I left his room. The nurse who called to notify us first said he wasn't doing well rather than being direct and saying he died. Then he said that his body was cold when they found him. This is highly unlikely as body temp only lowers about 1.5 F per hour after death, so he wouldn't feel that cold yet. Also, that's just a weird unnecessary detail to share. When I arrived the next day to collect some of his things, a circular fan was missing. I went to the front desk to ask if they had seen it and found that they were using it at the nurse station. This fan had his name written on it in 3 places and was sitting next to his belongings in the room when I left it. It would not have been easy to confuse it for V of D property. The nurse on duty gave the fan back to me. I understand it was hot and my dad wasn't using it anymore, but no one left a note about where it went or asked if it was ok. They were just going to keep it. My dad wasn't neglected, but I wouldn't choose this place if I had it to do over again. I guess it works if it's all you can afford.

I have to say how wonderful everyone is. The staff there at The Villages of Dallas are the most kind, caring, loving, patient, respectful, and understanding people. Thank you to everyone from the bottom of my heart for all you have done and continue to do to make dad’s new home comfortably for him. God Bless you all️️️

So amazed with the kind and friendly atmosphere that started right at the front door with the receptionist. Clean facility completely decorated in Valentines Day decor (so it’s recent), lots of little pocket gardens and amenities and NO URINE SMELL. The nursing staff was so helpful and answered every question or concern I had. Loved being here!

This facility has been a major blessing to my Mother and family, I'm pre-covid caregiver for her, so I understand a lot has changed but from my experience for 2016-2019 it was so convenient to see her when I wanted to whenever I wanted to, everybody seemed to like their jobs there. My mom was in approx 10 different places before finally resting there, and I think they're the top#1 facility in Oak Cliff Dallas area

Great environment, medical records are very helpful and willing to assist in anyway possible.

Just another typical nursing home. Would not bring family back to this place due to poor staffing, poor meals, and poor facility. There were times my family member waited hours for medication and days for a shower. Many times, their food was cold and in portions that wouldn't make my toddler full. Only good part of their stay was the therapy team.

The Villages of Dallas is an awesome facility to make home for your love one. Kamilah, one of the nurses who assisted me in placing my love one is very compassionate and informative! She made me feel extremely comfortable with making this facility my love one's home. Kamilah is phenomenal! Thanks Villages of Dallas!

I think The Villages of Dallas is a great place to work and if I was searching for a place to put my love one I would definitely choose TVOD. The Therapy Team is Awesome.

I would recommend Villages of Dallas to anyone needing a home for their relative. Their staff is very caring and professional. Their nurse Kamilah is especially exceptional!

The nursing and therapy staff was awesome during our time. Dietary and housekeeping was on pointwith all our needs. I recommend this facility for your love one

The village of Dallas is a great facility the nurses are very nice and welcoming the therapy is wonderful this facility is just wonderful and home warming

The nursing staff is amazing. They do their very best to make sure that each patient receives the best care. The therapy team makes sure they do therapy with the patients. And it's nice to be there. You can put your love one there and wont be disappointed