Tiburon, Houston TX

They act like they didn’t want to come into work lol even if you have a question you can hear frustration on the phone. I wish They would pull that in person lol! Will be polite for a payment though. They don’t even give much info & even called me asking if Someone else application is mines. Smh - get it together.

Austin, as well as the other people in the office are super helpful and nice. The property is very well maintained. Neighbors are friendly, feel safe, even during the evening. Oh, and the pool is beautiful.

The best place I have lived so far. They are always doing something for the community. An the pool is always nice an clean. I just wish we can do a big garage sale one day to meet more neighbors

I have lived here for 6 years now and I have to say this place has not improved since I have been here. Break ins happen a lot with the cars. I have seen many cars sitting on blocks with all the wheels stolen. Gates do not work most of the time. To make things worse there is a Palace Inn and a Super 8 across the street. Its sad to see how the place and area have gone down hill.: (

The worst management ever. Thieves and crooks.
My apartment was spotless when i left they charged me 300 in “damages and cleaning”

Safety is a concern since the fencing hasn’t been fixed in months and stray dogs roaming around.

Stolen wheels and tires in bulk in the daily and nothing is being done.

STAY AWAY!

The plate issue was resolved however my other issue was not. I am buying a house and got approved! I was under the impression by the previous leasing associates that I would be able to do a 30 day notice due to me looking for a house. My closing date was atleast 45 days away and I attempted to try and do a move out notice but they stated that I had to pay 2 months of rent before I could move out even though I have NEVER been late on payments they are not willing to work with me and take a 45 day notice. They are So heartless and misleading! DO NOT MOVE HERE!

I was so excited when I called the office and found out the new management team is the team from where I moved from like 3 years ago. They are great. It was a breath of fresh air when they answered the phone.
All I have to say is I hope the residents give new management a chance. There is always little things that get mixed up when someone new takes over but I promise they were awesome where I lived before.

If I could rate them with 0 stars I would. My roommate and I have been living here for a year and a half, everything had been great.
This month they changed the website and they didn’t notify the community.
The website is where you register to do the payments, make appointments to fix something in your apartment, check your balance, etc.
We always pay on time since we set it on automatic payment, due to the change on the system the payment never went through. So now they are charging us with late fees.
When we went to look for help and explanations, the two women who were supposed to help us were rude to us and they didn’t show any interest of actually helping. They took no responsibility on the matter and blamed it on the bank.
They kept saying that changing the system and website was not the problem, notifying us about the changes was not the problem and not receiving any email about the billing status was not the problem either.
So, I have this question if we never called before, and kept attention to this matter and never register at all to the new website, were we gonna be charged this month?
I am so disappointed and angry at them.
Richard Jara was so much better. He was really there to help you out with anything you needed. You can really tell he is very happy at his job.

So I was shown an Apartment by Lisa and while the apartments are nice no one ever picks up the phone, I left several not one or two several messages and never got a response. I was literally on the page about to enter the amt for the admin and app fee (which was around $240) and had a question about the move in day. No response. I just keep getting the same email from Lisa stating to call her if any questions. Yet she never replies to emails or return calls.

Could you imagine how they would be if I had paid the app fee. Very unprofessional. Glad I found the place where I am now. Tiburon needs to do better.

Mr. Lopez is, by far, the best maintenance man Tiburon has had in the 7 years I have lived here. He is friendly, polite, and hard working. It is a comfort to know that if something goes haywire, he is going to take care of it, which is more than I can say for the other maintenance men who have worked here in the past.