T.K.K. Fried Chicken 頂呱呱, Richardson TX

The last 4-5 times I have order pickup they cancel on me, keeps happening with no explanation as to why. Other visits in the past they didnt have my meal, so they substituted it with an alternative of less value, but didnt cover the difference. My attempts to eat here have been consistently garbage.

Also when they do call to let me know they are cancelling they don't notify me till the stated pick up so they waste my time. Staff feels very unwelcoming, wouldn't recommend.

So disappointed they don’t have Kwa Kwa Bao anymore. I am from Taiwan and this is a Taiwanese fried chicken chain. Without Kwa Kwa Bao, this becomes a normal fried chicken restaurant, and there’s no way TKK can stand out from other American fried chicken restaurants.

The best fried chicken tenders I’ve eaten in this country. No joke. I got the spicy kind and asked for a whole bunch of sauces because usually tenders are so dry and flavorless in most places. I didn’t even need a sauce the chicken was so juicy and came smothered in some sort of spicy liquid. I also wanted to thank them so badly for not adding sugar/syrup to the spicy chicken because most places now say something is spicy but it turns out to be covered in a sugary glaze masking all the heat. The best! Also the Oreo wow boba is phenomenal! Definitely returning and sharing this place with others. The people were also very nice and pleasant

I'm a bit confused as to why the current rating is so low. The staff is very friendly, it's clean, the atmosphere is nice, and the food was great. I got the spicy two piece meal and my boyfriend got the wings; the chicken was very juicy and has a great flavor, the cheese curds were really good too, the corn is good and has an unique flavor and the taro slush was really good too. Sure there was a bit of a wait but I suspect it's because they make it fresh.

It takes 15-20 minutes for 1 order to be ready. The chicken is dry. Nothing like the TKK in Taiwan. And if you'd like to order online to avoid the long wait time, the manager will cancel the order on you. Highly do NOT recommend

Very disappointing experience today. We were here last Friday for the first time. The chicken was very dry. The sandwich was pretty awful. Took 25 minutes for the order to come out. I decided to give it another try today to support Taiwanese business.

We ordered ahead on a third party ordering platform, since the food took 25 minutes last time. We live 30 minutes away. Thought it would be perfect timing to pick up the food. As soon as we arrived, we saw that our order was cancelled. The total was still charged to the card.

We went inside the store and asked about our order. Since my credit card was still charged. The manager totally bs us. She told us the third party platform cancelled our order. Then she told us they never received any order from the third party platform.

We contacted the third party platform and they showed us the proof that the order was indeed sent to TKK and they defaulted our order by not accepting it.

What a waste of time and money. I would not recommend this franchise establishment to anybody.

Delicious fried chicken. Different than American southern style fried chicken and Korean fried chicken. My favorite is the original flavor and I love the honey garlic and mango habanero dipping sauces.

I appreciate it being cooked fresh. Service was ok. The taste is mediocre for the price and my biscuits were burnt on the bottom. I will not return