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Tom Thumb, Plano TX

Address 2200 14th St, Plano, TX, United States
Phone +1 972-423-4105
Hours 6:00am-11:00pm
Website local.tomthumb.com/tx/plano/2200-e-14th-st.html
Categories Grocery Store, Bakery, Butcher Shop, Deli, E-commerce Service
Rating 3 27 reviews
Nearest branches
Tom Thumb — 3411 Custer Pkwy, Richardson, TX, United States
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Similar companies nearby
Whole Foods Market — 1411 E Renner Rd, Richardson, TX, United States
Kroger — 4017 14th St, Plano, TX, United States
Fiesta Mart — 1200 E Parker Rd, Plano, TX
Walmart Neighborhood Market — 3100 Custer Rd, Plano, TX

Tom Thumb reviews

27
Sort by: date highest rated lowest rated most helpful
Hortencia
August 07, 2021 4:15 pm

In a hurry, check this out get your favorite Starbucks drink, get your renewal sticker for you vehicle and pickup groceries all at once! How convenient is that oh yeah don't feel like cooking dinner take a delicious baked chicken WOW isn't that awesome! Plus everyone is super friendly!

Sir
July 24, 2021 6:07 am

Well, today as I was in the checkout line the teenager ask me for my ID and I was not paying any attention and neither was she, but every customer in line was laughing because all I was purchasing was Jones New York soda's.not alcohol, so I was being carded for purchasing soda's today, at least it made everyone's day today, lol

Michael
July 19, 2021 11:28 am

Need more cashiers during day and night time especially during the busy time of the day after 3pm

scott
June 30, 2021 2:34 am

I come in to get the habanero chicken around 6pm and because I want to pick the pieces that don't look so dry and u edible I'm told it's annoying because they can't understand or see which ones the customers are asking then to pick. Well I didn't ask for you to keep the dry pieces at the top, no one wants to eat dried out chicken. I'll find another Tom Thumb smdh

Nichole
April 13, 2021 3:44 am

I like this location a lot, super easy to get in and out of! The cashier's are usually really friendly and that's nice because they don't have any self checkouts.

Jung
March 12, 2021 10:19 am

Good quality grocery. Tomthumb's chain are reputated. I enjoyed its Woodland, Plano, and Richardson stores.

Tonja
March 11, 2021 8:35 am

Only two lanes open and no self check outs open at that time. Very disappointed in service, but food is good.

Marcia
February 15, 2021 11:05 am

This store is recommended 100% the flowers it sells there are beautiful and the fruit is very fresh and of high quality.

Keren
November 04, 2018 10:54 am

Expensive, expensive, expensive but the staff is good and the wide selection of inventory is AWESOME! The only things that they are missing after multiple searches are ladyfingers and chili ramen noodle soups.

Max
August 07, 2018 12:51 am

Very rude manager, few weeks ago they gave Raincheck for product that ran out, he tried to find excuses not give me, they didn’t respect their own signature! Not recommended, avoid it if you can, hope they go our of Business just like Albertsson

Pauline
August 04, 2018 7:53 am

This store is always clean a d well run
Mark in the meat market was extremely helpful and friendly.

Alex
July 24, 2018 8:35 am

The server inside the signature sandwich location has a real bad attitude, towards people of color.

Nicole
June 28, 2018 4:57 am

The store is always clean and quiet. The weekly sales are decent on popular items. They do alot of BOGO sales, also they sometimes combine it with 50% off original price. Usually half off items are either-or, close to their expiration date, discontinued products, or seasonal items that did not sell. Tom thumb updates their inventory constantly. The deli, bakery, and produce section are all fresh. The management here is superb and the employees are very helpful.

Amanda
June 23, 2018 12:24 am

They where rude as hell I went in to get the last min flowers for my grandma and they where just rude.

Nicole
May 09, 2018 7:28 am

I've come to this tom thumb location for over 15 years now. Its a quiet store with good prices especially during their sales.

Michelle
April 29, 2018 8:56 pm

Dirty, slow service and always check the expiration dates. They are known for old food. Seriously.

Roger
April 23, 2018 4:12 am

No lemon shert does order its product code there but none real upset been at rom thumbs no one has lemon sherbert

Hector
April 03, 2018 2:15 am

Thanks to this particula grocery store, what I can said is always thank you, Very good customers service, happy faces, 100 % quality product, very satisfied with the nice deals to keep my business with u guys, specially thanks to cashier by name Franco and of curse the rest of the team, like Ron, I can remember the name of the lady that was this morning when I just stop to one product, but since was extremity good deals, this store in Plano on Jupiter and 14th Street or 15th Street have might me home, peace, relax and I have probeen that the company are OK, but for work excelente, keep going you guys are excellent, thank for u great customer service, u can notice I put 5 start, Liders please recognize Franco and that he wirks hard as his job description, thank you! Ron work also me. Thank u guys. I like to add the nice lady at the backery section Sori very nice, happy face, great customer sevice, I can see that she loves her job ;)

Jessica
March 30, 2018 12:09 am

Not well organized store. Been here a couple times now and each time I circle the store at least twice in trying to find what im looking for.

Lorie
March 09, 2018 6:49 am

I tallied the cost of my groceries as I went along, and summed about $75.actual cost was $98. Hmm. When I do this at Kroger I have always had an actual that was UNDER my estimate. But at Tom Thumb it is OVER? That is about 25% higher. Why would I want to shop there again?

They didn't have my brand whole milk in stock. They didn't have half&half in stock. My raspberries cost $7.99 (yikes!), and several items I picked up at a special markdown after holiday price did not come off the register at the stated price. So now I can't trust their prices.

Really, I am at a loss why I would ever go back.

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