Tomball Dodge Chrysler Jeep Ram Service Center

I usually dread going into dealerships for service but Howard has made the experience so fast and seamless. Super friendly and makes a point to get the job done and done right. Thank you!

Great team and great service writers. Very knowledgeable. If you need Ram or Dodge service this is where you need to go. No questions. Ask for Glenn.

Radio went out when I hit a bump in the road so they ordered a new one for me. Serviced my 2014 Jeep Dragon to keep it in tip top shape from front to rear and detailed it also. Howard Hunt and his Team are #1 @ Tomball Dodge, Inc. I Rate them a 10.

Salesman was very nice and help me understand everything I need to know about my truck. Thank you very much Tomball Dodge.

The Tomball Dodge service team did a great job in repairing my Dakota. My service advisor, Nick, worked with my warranty provider, his team and myself to ensure the right parts were used and the warranty covered them. The service team did a great job installing, adjusting and testing the new transmission. They cleaned and washed my truck before giving it back to me. I will use them for all my future service needs.

I’ve been having a really tricky situation with my Jeep and the warranty and some engine trouble right as I moved here to Houston. Howard has gone above and beyond to to help me! I can’t say enough good things about his customer service & attention to detail. I’ve really felt like he is there to help me & make it as easy as possible and I’m so grateful! Car problems can be stressful & y’all have made it so much easier than I expected! Thank you!

I always feel like I’m taken care of when I bring my work cargo van in to have it serviced. They are doing a great job providing great customer service in my book. 5 stars to this dealership for hiring employees who care about there employers goals to provide the best customer service possible!

I have purchased many vehicles here and very happy with my salesman Tommy, he's the best! My truck is in for repairs and Nick is awesome at letting me know the status and I am very pleased with everyone

I want to thank Howard for managing my case and his crew for making the repair. To set the story for y'all; I bought a nearly new 2020 Warlock with about 10k miles on it a few weeks back. I owned the truck for about 72 hours when the "service airbag system" light came on. Well thats a safety issue so I took my new to me truck to my local Dodge dealer in Navasota, assuming it would be covered under warranty since it was only 10k miles and this was a safety system problem (it was a 1.5 hr drive to the original dealership). My husband looked into it and apparently wiring harnesses for the airbag systems on new Warlocks are a known problem under the drivers seat.
The service dept at the local dealership evaluated the truck and told me that we were right, the problem was the wiring harness under the drivers seat, but then told me he would have to charge me for the repair because it "looked like it had been messed with".
I asked the service member what he meant and he said to me" "welp, do you live outside the city in the country? If ya do ill bet a squirrel climbed up in your truck and chewed through that cable and got back out, I've seen it happen before, probably a squirrel or a rat".
He expected me to buy the story that in the 72 hours I owned my truck an animal got into the internal cab, chewed one wire and got out without leaving any trace. I admit, I was a little insulted.
I explained that cant be the case because I had only owned the truck for 72 hrs before the warning message and was told that regardless, he was going to charge me for repairs.
So I made a call to Tomball DCJ, Howard answered and I explained the story I had just been told by my local dealership. Howard told me that he would make sure it was taken care of but advised that with Hurricane Laura coming they may have to keep it a few days, I told him I dont mind and then asked if i need to make an appoiment. Howard replied "you just did".
The truck was evaluated, repaired and ready to go over the weekend. In person Howard was warm, friendly, personable and relatable. I never met the service crew but they did the work so they get 5 stars from me as well.
From now on if I need repairs, warranty or not, I would like to utilize Tomball DCJ

I went in for a recall. I’ve never been to this particular location. Everyone was welcoming and very professional from the beginning to the end! I definitely will return!

My wife and I visited the service department to get our radio screen looked at. Nick was extremely polite and helpful.

Highly recommend Tomball Dodge to everyone! Hands down the best dealership in the Houston area!

If you grew up like me thinking that bringing a truck to the dealership you'll pay more, your wrong. They have beaten or are just as competitive then your neighborhood mechanic, but 10x more professional and meets their deadlines. They are incredibly knowledgeable about the vehicles. When you describe the problem, they know exactly where to look and what your talking about. Cant beat them if your concerned about time and money. Seriously 5 stars.and I never give reviews

I took my Jeep here for service. Vernon at the service center was amazing! He is extremely knowledgeable and professional. He explained everything so I felt comfortable. I reccomend Vernon and this service center. To be honest I never really take my vehicles back to the dealership after I purchase. But after this experience I will only do that. I had an amazing experience thank you again Vernon for all you help.

Nick is the bomb! He took care of my problem and a personal interest in making sure thanks for resolved to my satisfaction. Definitely will go back!

I had bad service experiences at the Dodge/Jeep dealership I purchased my vehicle from and decided to try Tomball Dodge. This was an awesome experience and Vernon was great to work with. I will definitely be back!

The crew with parts and service were very helpful and professional. They had a great deal of knowledge and ideas for what I needed to fix my truck. They kept me posted every step of the way. I appreciated their friendliness and the time they took to listen to my concerns. Thank you especially Jenny and Paul! Great job!