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Tom's Tire Pros, San Angelo TX

Address 15 W Concho Ave, San Angelo, TX
Phone (325) 655-9555
Hours
Monday8:00am-5:30pm
Tuesday8:00am-5:30pm
Wednesday8:00am-5:30pm
Thursday8:00am-5:30pm
Friday8:00am-5:30pm
Saturday8:00am-12:30pm
Website www.tomstirepros.com
Categories Tire Shop, Auto Air Conditioning Service, Auto Repair Shop, Brake Shop, Car Battery Store
Rating 4.6 19 reviews
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Tom's Tire Pros reviews

19
Sort by: date highest rated lowest rated most helpful
thanet
September 25, 2021 5:11 pm

Bring the car in for oil change for the first time live in San Angelo for over 20 years never use them. Got vehicle back with the oil leak contact them back he sure he can fixed for me no problem it gonna be over 600 dollars.

I have another mechanic check it he said they put the bolt in incorrectly it created a small gap on one side of the bolt and have a slow leak on my vehicle. Sound like some scam right if I gonna pay money not gonna be the them. I check on the review on 2019 same situation happen to a Miata. Been use Mineniki when I bought the car until after paying it off never have a leak to all my vehicle. Good luck with this guy.

Robert
September 10, 2021 11:59 pm

To start i thought it was expensive for tires, brakes, turned rotors and an alignment. Then found out couple days latter when I kept hearing a wierd noise that the bolt that holds the brakes on was over torqued. Not a road Hazzard issue, but a technician issue. Called them up and they fixed it at no cost! The guy that runs the show is why I gave them 4 stars and not a lower rating. He is great to talk to. I did not give 5 stars do to they could improve some.

Gary
September 03, 2021 1:13 am

Any issue anytime the guys at Tom’s Tire Pros always go above and beyond to please there customers, very prompt and always courteous.
Thanks Chon and Tom.

Elizabeth
August 13, 2021 8:51 pm

I had a very positive experience at Tom'sTire Pro's, from the moment I pulled into their service area. Every person I encountered was polite, friendly, and had a smile on their face. I called that morning and they were able to get me in after lunch. They took care of my issue within an hour and it was fixed! One of my hub caps came off and they found me a replacement. They took the time to perform a test drive and all was good! I would recommend calling then any time you have issues with your tires.

Bryan
April 05, 2021 8:45 pm

This is coming a couple years after the work. I had work done on the suspension of a truck. The front went out of alignment quick (less than 60 days) uneven tire wear was already visible. I took it back it was aligned and I replaced the tires. The front end went of alignment quick again and took it back. They didnt want to warranty the work and charge me for the alignment. Both trips they quizzed me about hitting speed bumps, pot holes and etc. They said these newer vehicles just get out of alignment easy. I heard another customer get the same story. I took my pickup to another place and havent had a problem for a couple years now. But there are a lot of good reviews out there so apparently they dont always act like this or some people dont realize whats happening to them. I had forgotten about it until a spam email just hit my inbox. They are going to spam your cell phone also. They are also going to add charges and additional work fees to your bill as a matter of routine without asking if you want it. So read your ticket close before signing.

Edit update after emailing the owner: Why 2 years? I wanted to see if the alignment done in another shop would last longer than the first two did and then I forgot to come back to the review.
I was not billed for the second alignment because I was objecting to the charge because I was not accepting the reasons being given to me for it being out of alignment again so quickly. My records are correct.
I discussed the cost of new tires (the front tires were ruined because I drove it to long while out of alignment). Then when given the ticket to approve the work, there were charges for road hazard and nitrogen increasing the cost we had just discussed. Maybe they normally talk to customers about these before sliding them a piece of paper to sign. In my case they did not.
The owner did respond promptly by email and does genuinely want to resolve the situation in a professional and courteous manner.

Tony
March 23, 2021 5:30 pm

I ordered tires, no service yet but the ordering was fast with friendly service. Installing tires this morning. Free reset of factory low pressure alarm. Can't beat that! No one else provides this service for free.

Gonzalo
January 26, 2021 6:44 am

Christy is simply the absolute best! I have been dealing with Tom’s for almost 2 years now and Christy has never let me down once. She is my go to gal and will be for many more years to come. Thank you Christy for everything!

Dan
December 09, 2020 9:44 pm

I recommend Tom's to everyone! Give them a call, they can probably help you. And they give veterans a discount!
My daughter moved to Angelo to attend ASU. She needed tires and a complete inspection of her truck to make sure everything was in good working order. I called Tom's to see if they could help me out since I was unable to travel to do the work on her truck at the time. They ordered the tires, worked with her schedule to get her to come in. They took care of the truck from the ground up. They informed me of a few minor repairs that needed to be addressed, and sent her on her way. They called me when they completed the work which gave me piece of mind that my daughter's truck was safe. You can't put a price on that. Thanks y'all!

Dorothy
October 15, 2020 5:14 pm

Great service. Great personnel. Will continue doing business for all my automotive service needs. Thanks San Angelo team.

Dave
September 26, 2020 5:46 pm

Can't say enough good things! Took my truck in and received fast and highly professional service. They even made a great lunch spot recommendation while I waited! The space itself is very clean and bright, and I would have been equally happy waiting right there. Despite the straightforward job, the technician voluntarily explained what they did and why I could be confident in the work performed. Truly outstanding group running this shop!

Lorenzo
August 18, 2020 12:11 pm

I manage several ranch trucks and Tom’s Tire handles the tires and mechanical. They are always nice to deal with and willing to fix flats and other little things the big guys won’t do. Fair prices and able to handle a wide range of service needs. Highly recommended.

Tony
August 10, 2020 2:12 pm

Very fast and reasonably priced 1 stop shop anything you need done no matter if it’s your lift or drop tires wheels or automotive fixes

Jubencio
July 18, 2020 9:02 am

" Wow high five " I didn't know or think these kind of service existed anymore very polite and respectful willing to help you out in all your needs

Bill
June 28, 2020 10:30 am

Awesome customer service. Extremely fast. I visited TOM’S Tire Pros San Angelo for a state inspection on my Harley. Everything went smooth and it was a fast and pleasant transaction. I highly recommended Tom’s Tire Pros! 5 stars all the way.

Lisa
June 11, 2020 12:44 am

They are always so helpful and courteous. They repair what is needed and dont try and get you to do more, unless needed of course. They are trustworthy. I highly recommend

Jesse
May 19, 2020 5:05 pm

Always top notch service at Tom's. Very friendly and good old fashioned customer service. Hard to find now a days. Thanks again.

John
May 16, 2020 11:13 pm

Had two flats. Was in and out quick. They even put my truck on the lift to check the ball-joints at my request and did charge me.

Ricky
May 08, 2020 1:46 am

I've always heard good things about Tom's, so I gave them a shot. Took my truck in to get a screw pulled out of one of the tires and they took great care in their work. They also listened to my concerns as I've had more than one tire shop in town muck up my wheels doing the same repair. I highly recommend them.

Mikayla
May 07, 2020 10:39 pm

Great quick service. They explained to me what they did and other potential problems to keep an eye out for. Satisfied customer.

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