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Ton's Palace Chinese Restaurant, Lancaster TX

Address 285, 3250 Pleasant Run Rd, Lancaster, TX
Phone (972) 223-5601
Hours
Tuesday11:00am-9:00pm
Wednesday11:00am-9:00pm
Thursday11:00am-9:00pm
Friday11:00am-9:30pm
Saturday11:00am-9:30pm
Sunday12:00pm-9:00pm
Website www.tonspalace.com
Categories Chinese Restaurant, Cantonese Restaurant, Restaurant, Seafood Restaurant, Sichuan Restaurant
Rating 2.5 19 reviews
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Ton's Palace Chinese Restaurant reviews

19
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Calvin
December 10, 2023 1:25 am

Don't understand how you're dining is open but your bathroom are closed, been closed for years.

nikki
December 05, 2023 8:09 am

If I could do zero Stars I would this place had me throw up everything I don't know if they had the wrong grease or bad food that was old I don't know but it was good going down but it was horrible I was sick all night

Tyler
December 03, 2023 2:30 pm

No longer have dine in for some reason n dont make the plum fruit or whatever flavor it was jelly no more one of main reasons i used to go was for thar

Nancy
November 29, 2023 11:26 am

Ordered food from here, it was nasty, General Tso swimming in sauce and gross taste, pork fried rice had a little pork meat that were long and hugh strips of fat, literally fat. Way to expensive for food. Didn't bring the egg rolls either.

Toni
November 17, 2023 6:55 am

I ordered this food online for delivery. A large beef and broccoli and a large shrimp fried rice. I get my food just to find out I got extra rice instead of my large order of beef and broccoli. As you can see the shrimp fried rice and I just paid for extra rice. I paid 32.80 for two large portions. This is the last time yall get to scam me out of my money!

Sonte
November 15, 2023 8:39 am

I'm sorry but what I ordered from here was not good. It was my 1st time and I picked it in Uber Eats. I can't judge anything else but what I got. I ordered my fave Egg drop Soup.it was super thick like gel and not tasty at all. Moo Goo Gai Pan.which was also not tasty.no flavor. Fried Rice that had absolutely no flavor and just plain no eggs or veggies. Egg roll was just ok and Crab Ragoon was good. They packaged it with care but I didn't care for the taste of the choices I made.

Cindy
August 15, 2023 3:53 pm

Dining room is partially closed off with boxes of restaurant supplies stacked up. Seating was available but no table service. Basically take out only.
Food was ok, but we won't be back.

ERIKA
August 07, 2023 12:00 am

Horrible customer service. First and last time eating at this place. Plates not full with food for the amount $$$. Food is not good they need a new cook and replace the mean woman taking orders at front. You have to pay for condiments. This place is Rip off

Frank
July 12, 2023 4:34 pm

The orange chicken was great liked that they used real oranges plus chilis it was extra crispy as well best orange chicken I’ve had in a while!

Yuli
July 01, 2023 11:25 am

The dining room was close. Only pick up orders available.
I ordered online, and the prices were higher than if I would have ordered over the phone.
The person who attended me said that ordeting online prices are higher.

Quanda
June 23, 2023 10:03 pm

Place had a smell, charge extra condiments that you don't get at first. Had a sign, no waitresses, throw ur own trash away. If you don't, we will ask u not to come back. I see y it was empty, no worries. I will ask myself not to come back.

陈崇恒
April 13, 2023 7:50 am

Unable to complain. I can’t tell it’s Zuoji. Why does Zuoji have Gongbao chicken dishes? To give less chickens? No need. There was also too much juice and the taste deserves improvement. Rice is ok.

Jessica
March 28, 2023 3:57 am

Yuck. $125 of food was complete garbage. Would much rather have had nasty Panda Express and would've been cheaper.

Jenna
March 14, 2023 2:02 am

We are visiting Texas for spring break and staying in a local hotel. After walking downtown all day we came back not wanting to sit at a restaurant and the front desk had a menu from this Ton's palace with a delivery option. We got the generals tsaos chicken, beef broccoli, chicken fried rice and the pan fried dumplings. The food was really good! Everything was really tasty and they gave us very generous portions. We would definitely order here again, and the women that took my order was really nice. We're from Vegas so we know good Chinese food and this place his the spot! The only downside was that the delivery took 1 hour 20 minutes. But it was worth the wait!

Kendan
March 13, 2023 4:31 am

I wish I could give this place no stars. I went to pick up my order and they gave my food to a delivery person when I clearly chose carry out and had my receipt. She never offered to correct my order but informed me that I have to call menufy and let them know. Great customer service. Will never eat there again.

4shizzal
February 07, 2023 11:35 am

People are friendly, so service was not bad. Food a bit bland. Only take out and delivery. Feels like a check cashing place in the hood

Tod
February 06, 2023 4:49 am

I've been a customer since 2000, and have always been pleased with their food. I do wish they would reopen the dining room.still closed as of February, 2023.

Charlota
January 15, 2023 8:15 pm

Worst Asian food ever! The shrimp fried rice was dry with little shrimp and no flavor and orange chicken was hard! I will never go back ever!

Sherry
December 07, 2022 7:08 am

They make the best fried rice! Egg rolls are fresh. Love the food and friendly staff. Thank you

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