Torrid, Tyler TX

Torried is the only store I have shopped at which carries true plus size clothing. The clothes don't look cheaply made and they are stylish.

I usually shop Torrid online but I had the chance to stop by the store today. Malorie assisted me and she was fantastic!

Never buying from them again. Ordered a pair of shoes for my birthday that were "lost in the mail" and when they refunded me customer service charged me for shipping even though I never received the package. Then told me she would give me a $20 reward which I never got. All in all, horrible experience, nor ordering from here again.

LOVE the clothes! Sadly, our Tyler store has the most pitiful customer service ever which is why I order online rather than go there. I tried to return some items from an online order during my lunch break today. There were two sales people behind the counter, one of whom was training a new employee. They were processing another return prior to my arrival. After I stood there for several minutes, I was told "we cannot stop what we are doing to process your return. " I explained that I was on a break with limited time but that did not matter. There was another register that could have been used to assist other customers. This will be my last Torrid order online or otherwise.

Torrid! They are always so friendly and helpful. If you can't find something, just ask! Not to mention, just fun.

Update: still loving it!

This is not correct name. Clothes Mentor consignment.it is great! Just behind Fresh to south.

If you want to be treated nicely just stay home and order online so you avoid this store. No one talked to me in the store. When I went to check out as soon as I said I didn't want a credit card the lady started speaking super rudely to me and then when a coupon I had didn't work I decided not to get something from my bag the lady checking me out rudely told me "you are aware those are discounted aren't you? " Yes ma'am I am aware but I decided not to get them.

Store is clean and well organized, staff is super friendly! A good selection for a bunch of different styles

Absolutely best staff! Prices are a bit high but the quality of clothes is excellent! Caters to full figured women. Clothes are in style not like some stores where you have very little choice in what you get. Highly recommend!