Total Offroad and More, Houston TX

Great knowledgeable staff. Jeff is always ready to answer all my questions and get me the right options for my truck.

I guess they lost their 4 wheel parts franchise which doesn’t surprise me. We ordered tires and they kept getting delayed by the manufacturer. It happens, not their fault, but the communication was horrible and that ended up being flat out lies. They wouldn’t call us with updates on when they’d be ready, we’d have to call. They kept delaying the estimated date until it was about 9 months out from when we were supposed to have them. We ended up calling the manufacturer directly and turns out, there was absolutely no plans to produce these tires at all. Then it took absurdly long to get a refund, I ended up disputing it because I had zero trust left for these people. This was all in the middle of the branding change over but I suspect they didn’t have the money in the first place to refund my order. It was incredibly sketchy and we’ll never come back.

We also had our tires balances by this shop before all this and they somehow felt it was acceptable to put 81 oz of wheel weights on instead of doing it right.

If you want knowledgeable and quality off-road performance, this ain’t it.

What an amazingly knowledgeable group of people working there. My experience began while standing in line at the aftermarket counter at a Ford Dealership and worried whether this job was just a paycheck to the aftermarket guys at the Ford dealership and then while in line overheard one of the technicians bring up Total Off-road located by the Astrodome and how knowledgeable they were. Well I immediately got out of line and dashed to this location and had questions about leveling my new Ford. Well, the store manager Jeff Fussel and Assistant Store Manager Gage are freaking geniuses and now I absolutely LOVE my new ride thanks to Jeff, Gage and the incredibly talented staff at Total Off-road!

Great customer service. Lot of accessories in showroom. Got my roadforce balance perfectly.

Jeff and his team are the absolute best in the business in the greater Houston area. I recommend them for any type of service.

Mr. Gage Siler and his team helped getting my XJ looking and running right after wheels/tires and alignment. Wouldnt hesitate to go back and get more work done.

This is your one stop truck accessories shop! Great Staff! They have years of experience.very knowledgeable & helpful w/ great prices!