Toyota of Irving Collision Center

Bernard has been very helpful and understanding I had my car there a few times in the past 2 months and everytime he and his team has taken care of me and my needs thank you!

Our car was towed here for repair after an accident. After a couple days our insurance let us know it was a "total loss". We came here today to clean anything out of the car we wanted to keep. Reyna at the front desk was VERY nice, happy, and eager to help. She looked us up and then we waited for someone to help us for about 4 minutes. The man that helped us was Jose and he was very nice as well. Actually everyone we encountered was super helpful!

I was recently in a collision and looking for a collision center. I happened to stumble upon Toyota of irving. On my visit I learned, not all Toyota dealers have an actual Toyota body shop. I also learned, not all Toyota body shops are certified by the Toyota manufacture After looking around I made my choice and entrusted my baby with Toyota of irving. Bernard the collision advisor was very knowledgeable and professional. Bernard did a great job meticulously reviewing my vehicle in order to restore it to pre-accident condition. Micheal the body tech also did and amazing job restoring my vehicle. Toyota of irving collision center went above and beyond the call of duty, in order to take care of me and my vehicle. I would highly recommend this facility for anyone looking for collision repair services.

40 days waiting on my truck to be fixed and they said i still got 14 more days to wait, over a month waiting on one back order part.
All i hear is there is nothing they can do

I was there for a estimate for my accident and a big guy told me they don't make estimates there.
If you can send me a text I really appreciate you.
I need to fix my car.
Give me an appointment Please.

Professionals alright.just like a new penny.
Well, I am completely impressed. Bernard was amazing advisor who missed nothing on my repair. 8,000
00 dollars worth of work, the paint was spot on, and toyotas most complex color. I was annoying and mean and yet he came thru like a real pro.
Thank you Toyota of Irving for the perfect jib.

Great experience. The at fault insurance paid for everything which made the process simple. Ryan kept me updated and gave me a clear idea of what to expect.

Been here twice for two different mishaps. First time was when a rock hit my bumper and cut through the paint and damaged the actual bumper plastic. They did a wonderful job, and the production manager even complimented me on the car. Most recently, I was hit and the at-fault insurance covered all costs. Being I drive a Toyota, and they did such a great job the first time, I decided to go to them again. However, when I got my car back, the trunk was misaligned as well as the bumper and exhaust tips, the bumper had a small scratch, there was some form of clear spray on the interior windows, and my tint is now scratched up. They fixed the misaligned body parts and the scratch, but I didn’t realize the tint was scratched and the interior windows had some sort of spray on it. They did a wonderful job, it’s just a major inconvenience to me to have to find their mistakes and have them fix it. I really don’t feel like arguing with them about the tint or windows so I’m getting both of those fixed on my own dime.

Great experience, easy in and out. Ryan G.helped with everything and made my repair headache free.

I always thought that in order to properly repair a car, I had to go to a car repair shop run by that car company, but I was wrong. I took my car to the Toyota collision center to replace the windshield. At first, they put the wrong windshield, not the windshield I chose. They corrected it again and replaced the windshield I chose, but there was a gap between the windshield and the car. A few days later, they corrected it again but there is still a gap I found. Perhaps the second time without re-correction of the windshield, the side was glued. Or, if the technician is not skilled enough to repair this small job.

We were so disappointed with this center. The workmanship is very poor. Work quality and the quality of the products that they are using is sub standard. Very disappointing, we tried asking them to fix the problem, the tech said he would do it, the center director said there is no problem. Please don’t use this collision center if you can avoid it.

In and out in one day. I got into a fender bender Amber and abi were fast and friendly. They buffed my car and it looks great!

It really was a very pleasant experience unlike any of my experiences at Toyota in south Florida. I reccomend this shop to everyone. It was a smooth and relaxing process from beginning to end. Thanks guys!

If you have a choice, definitely don't make this place one of them. Took my car here for repairs and had to return several times for the same issues. My vehicle STILL isn't repaired properly. I just gave up with wasting my time returning to get repairs. Just riding around with a partially repaired car. Insurance insists I keep taking it back. NOPE! I'm done.