Tractor Supply Co., Gilmer TX

Store was empty, wished cashier would have smiled and been more friendly, It's just not that hard to smile,

Came in to get some bolts never saw any employees when i went to pay there was 6 people in line walked around for a few minutes waiting for line to let up came back to 12 people finally opened another register

Kyle is as such a big help for me I got a few ideas on what to buy. She even explained some amazing things thank you so much Kyle deserves a raise for her amazing work!

Great employees and love shopping there, but they need to either train other people besides one person to do the propane, or just stop offering it.

No waiting in line, friendly helpful cashier! Carry out service was kind and cheerful! Love this T/S Store!

Handy to have as an option for shopping but staff is never overall 'helpful' most times seems lackadaisical about even being there. But not really a bad experience ever.

Spoke to a female employee 2 times and she never even looked my direction. I think she is a new employee and needs to be trained on customer service

The person that helped me and the cashier that was working was not very friendly at all made me feel uncomfortable, but I do like tractor supply and will keep doing business at there different locations.

It was great took my dog for a wash. It cost 10.83 with tax. You wash your own dog. They supply everything, you just clean up after yourself. I have a big white boy and a small girl dog. They also have chick's there right now. This is the only place I could locate them at Gilmer Texas. Buy them in tens, this is babies at a time.

Taylor the manager goes above and beyond for his customers.
I will be a regular at this T. S.
Thank you Taylor.

I had purchased a zero-turn mower from another location not this one and found out it was a return item but was placed as new. It made a loud noise and I contacted everyone involved including the manufacturer. After finally getting into authorized repair location they confirmed it was used. I was able to locate a new one at the Gilmer Tractor supply location with the help of Logan who helded it for me and Taylor the manager the exchange was easy. That's what customer service is supposed to be! Taylor even apologize for the other locations mistake which we had no reason to. I will be shopping at this location I'm now on.

Best customer service ever!

I had an issue with a 'Same Day Delivery' order. After figuring out how the train jumped the tracks, the manager himself delivered my items!

The best place to shop for all your yard, garden, & animal needs. With the best employees.

The store manager Taylor just screams A**Hole. The way he treats his employees is just horrible. We shop at this location once or twice a week. We always have great customer service from the employees. But in just a few month's, there has been such a high turnover rate. New faces atleast once a week. Please get a new manager. This Tractor supply is going downhill fast.

It took them 3weeks to fix a blower then it still didn't work right, and one of the employees almost shoved me to the floor when I showed I was not happy about it

Karen was super helpful, went above and beyond to help not only us but everyone else. The rest of the staff was all smiles even though they were slammed.

Dalton was very helpful on assisting me in several areas. Very professional to some it up great asset to this company.