Turtle Creek Dental Associates, Dallas TX

Professional and knowledgeable with excellent online scheduling and friendly staff. Very patient and methodological in treatment and assessment of best options

A welcoming atmosphere. Friendly staff. A calm and clean environment. Staff makes you feel relaxed and comfortable. Staff explained the process which made me feel less stress about the procedure. Had a very good visit.

I had a great experience at this office. I have lived in Dallas for only a few years now and struggled finding a dental office but I'm very happy with this choice. Faith, Fatima, and Dr. Bernard Avendanio were lovely!

The practice accommodated me on short notice. Great staff, very welcoming and Dr Borel was wonderful.

First time in and I will 100% keep coming back. Zero wait and everyone was very nice and comforting

Dr. Patel is the best! Also his hygienist is so so sweet. I have dental anxiety but I felt safe under his care. He checked in on me throughout my procedure, which really helps me when I get anxious. 10/10 would recommend!:)

Definitely recommend and worth coming here. Dr Patel is magnificent as well as his team Mayra and Ashley. They explained and did everything validated. Ima very delighted

Always a positive experience with Dr Aso easy to speak of the professionalism! Everything on time; no after feelings of sore mouth; thorough explanations of procedures and after-care directions; we felt like family

I was scanned for my retainers (Invisalign), after two months and three separate phone calls asking if they had arrived, only on the fourth call was I told that they haven’t even been submitted because I hadn’t paid. Why wasn’t this information passed to me the other four opportunities (1 during the visit to be scanned + 3 phone calls) they had? Wildly unprofessional, my business with them otherwise had been good prior to this.

Dr. Borel is amazing! He is the sweetest dentist. He is very patient, gentle, and thorough with the examination and assessment. The times I’ve been to the office have always been a pleasant experience. I would highly recommend this practice and Dr. Borel if you are looking to establish care with a dentist in Dallas.

Dr Avendanio is always very thorough with his explanations of treatments and the X-rays. Faith was also very thorough and made quick work of the cleaning process. I’m very happy with the staff and the service received.

CAUTION: THE PRICE ISN'T RIGHT!

Imagine getting a dental bill that's more surprising than a plot twist in a telenovela! I, too, danced into TCDA expecting a wisdom tooth extravaganza, only to be hit with a bill that could rival a shopping spree.

Now, let me set the stage. I confirmed twice that I could splash my annual insurance benefits like confetti - $2,000 worth of dental joy! I paid my out-of-pocket dues, feeling like a dental baller with $1,100+ gracefully handed over. The surgery itself with Dr. Shalev? Easy peasy, lemon squeezy.

But then, cue the dramatic drumroll - bam! A bill lands on my doorstep like an unexpected party crasher. Apparently, there's a secret code - contract allowance - playing hide-and-seek with deductibles, co-pays, and covered services. TCDA conveniently forgot to mention this in our pre-surgery chit-chat and skipped the pre-authorization party too. Smooth move, TCDA.

I dialed TCDA's main number expecting answers, but it was like playing phone tag with the Loch Ness Monster. "Billing Manager" and "Specialty Office" were the VIPs who never returned my calls. They promised to appeal my case with my insurance, but 8 months later, I'm still waiting for the grand finale.

Now, here's a brilliant idea for TCDA: why not quote everyone $0.99 for services and bill ‘em all later? It's the dental version of surprise gumball machines! I might never go back, but hey, at least they'd reel in customers faster than a catchy jingle.

Take it from me, folks, BE WARNED of TCDA's pre-treatment "estimates, " especially if you're sailing the Delta Dental seas. Save your smiles for a place where the only surprises are laughter and good vibes!

I have been going to Turtle Creek Dental now for about five years and always have a good experience. My hygienist does and great job and is very detailed in her cleaning. Even moving further away I continue to make the commute for my cleanings rather than finding a new dentist.

Timely. Friendly. Patient focused. They make it seem effortless! Love, love, love them all!

Dr. Avendanio is an amazing dentist and the nicest man. He always checks up on me and my family after my exam and is really good at reading patients. I needed a filling one day and he told me, “no, I think we’re going to schedule another appointment” and got me in only a few days after, but he didn’t do the filling the first day because he could tell I was upset about something, and I was. He just really, genuinely cares about his patients and it’s really lovely to have that in a care provider. I will never go to another dentist for as long as that’s possible!

Never even got past the desk. I made my appointment after finding through my discount dental plan website. When I made my appointment I told them I was using a discount plan for a new patient oral exam and gave them my information as well as the number to call and verify they were in network with the plan.they texted me a week later asking for my insurance information. I told them again it was a dental plan and gave them the same information again. I went in for my appointment this morning and as I was checking in the receptionist asked for my insurance again and I gave them the plan information for a third time and she finally called to verify. She said it would not be the $36 new patient oral exam listed in the plan because due to me being a new patient they also require x-rays and it would be over $300. This is understandable but they wasted weeks of my time and my morning today by not calling to confirm my plan till I was already there! And she wasn't even apologetic about it.canceled my appointment and left