Twins Massage, Allen TX

The two women who did our couple's massage were wonderful, Very attentive, Make sure the pressure was good And that we were both satisfied above all else. We will definitely come back!

I would not recommend. Not only were they entirely way more touchy than most. (We are talking ripping my underwear off when I literally left them on for a reason) however, they also charged me DOUBLE and then when I checked my bank account they must have gave themselves a tip on my card of $81. This is straight up ridiculous and unprofessional. WOULD NOT RECOMMEND.

My boyfriend and I did a couples massage here. It was pretty reasonably priced with the Groupon price. Overall, the massage was good. I felt that they focused on certain muscles and movements instead of a more comprehensive massage but I felt relaxed and felt that the pressure was good. I didn’t feel like my privacy was being compromised at any point and they respected an ankle injury which I had communicated about. The best part about this place, they didn’t hassle us for more tip which we very much appreciated. I’m sure we’ll be back!

I came here last month after finding Twins Massage via Groupon. It's easy to find and located in a small strip mall. I had called and book a massage appointment for my wife and I. We got there on time and only had to wait about 10 minutes for service around noon on a Saturday.

We paid first after showing our Groupon which they honored. We chose the essential oil we wanted and was directed to or room to change and get ready. Now be forwarned they understand English better than they can can speak it. Their English was limited. However they know enough to get you through a satisfying massage.

My massage was a full body 60 minutes with hot stone. They massage everywhere on your body except your chest, face and private parts. The pressure was too hard for me at first but the massuese adjusted to medium when I told them. The massage was very good and attentive but my wife and myself enjoyed our massages. I was sore the next day but it only lasted that day and be mindful you can adjust your intensity. The soreness was bearable and worth it.

We would and are looking forward to going back!

I bought a Groupon for a couple's massage here. It was very easy to make an appointment. They had a lot of availability, including evening appointments on the weekend. For the price point, the massage was good.

The front staff was nice as well as our massage therapists. The actual store is older as you can tell by the carpet and bathrooms. They only use sheets in the massage rooms versus blankets.maybe to keep you cooler because it was a bit warm in the room.

Overall, for it being a foot spa massage business, you get your money's worth but don't expect a luxurious experience.

My wife and I had the BEST couples massage experience this evening. Owen and Alice treated us like royalty! They should start their own massage school - their fantastic deep tissue technique and intuition have us feeling relaxed and refreshed. Now time for dinner!

First time trying this place out of celebration for my husband. I left more annoyed than when I walked in the door. My therapist and my husbands therapist talked almost the entire time. When I pay money to feel relaxed, I should feel relaxed when leaving. They constantly walked in and out during the massage therefore technically paying for more time than we actually got. And my therapist felt bored when massaging me. Definitely would rather pay more money elsewhere than to settle paying on the cheaper end to come back.

Couples massage special. Thought the foot soak was a scrub, not just a tub of hot water with rose pedals. Decent massage followed y q1t

Amy was fantastic at giving a massage. She is very professional and knows how to relax her client. Well done!

1) First of all they made me and my family pay for it first.
The next couple who came in were given options to whether pay before or after.
2) I got a couple massage and they masseurs kept talking to each other
3) They walked out of the massage room for a few mins
4) most importantly I tip based on how I am treated, customer service and the massage.
They were extremely rude and arrogant when I give them a tip I thought it was good for this massage session.
They started yelling and cursing at us in their language
Very disappointed never going back

The only reason I gave them a 2 star and not 1 is because the massage itself was decent

Staff was very experienced, My Wife and I got a couples massage and and a back scrub. Immediately, the lady that was working on me found my knots, and worked them out. 10 out of 10, we'll definitely be back.

We got couples massage at this place. Massage was Ok but not great. I noticed a few things that made me and my wife uncomfortable. First, the two therapists were talking too much. We needed a quiet and peaceful time. And out of nowhere someone opened the door and started talking. Second, my therapist during my time went out and came back after a few minutes. Third, they used the least amount of oil on our bodies. Forth, tipping is optional not mandatory. When I tipped them, they looked at each other and God knows what else they said about me in their language. You have to provide exceptional service to receive a good tip.

I’ve been going to Twin Massage for the past 18 months. Bella is an excellent massage therapist with a warm and friendly personality.

Always get my body feeling good after visiting this place. They don't disappoint. Owen is always my guy for deep tissue massage. I normally visit 1 to 2X a month. The place is always clean. My only issue is the language barrier. Wish there was a way to better communicate with the clients by installing Google translating devices in each room.

Bella & Cindy gave me the best pressure for my aching muscles. Will visit more often when I have time.

It was cool in the room with only a thin sheet for cover, there was no discussion about what was wanted or what would be done, and the draping with a thin sheet combined with awkward hand placement left my wife very uncomfortable.

They don’t pressure you and take good care of you. Got what we agreed got
For (couples massage for the mrs birthday) and she loved the experience.

I got a refund. Don't answer your phone OR text during a massage. I'll leave it at that.

So let me start by saying, based on my massage alone, I would come back here. My husband and I had a couples massage GIFTED to us via Groupon (that's important), and we both felt amazing afterward, it was probably the best couples massage we've ever had. I can only assume I had Owen (?), and my husband had what seemed to be the front desk lady.

THE NEGATIVE:
During our massage their phone went off three times (texts) until I finally said "turn the phone off" lol and she did because she understood, but still, I shouldn't have had to tell her that.

I will say, I wasn't asked about pressure or anything either, but my husband was and after the woman asked him, my guy would ask me, plus I spoke up if something wasn't good.

I don't feel comfortable, as a black woman, being in a room where people are speaking another language to eachother while massaging me. It makes me anxious. Again, unprofessional. However they were really nice and not in a fake way, so I can only assume nothing was being said rudely? I don't know.

The tipping situation was also my issue and honestly doesn't make me want to return. We don't get massages often, and this was a gift. I didn't know the intricacies of the Groupon, but I brought $10 just in case. When we gave it to them, she looked at it and said "for both? " in a very judgemental way and they both had attitude. Again, this was a gift and even if it wasn't, PROFESSIONALLY, you don't openly show you're disappointed in the tip, that's tacky. Life is hard already without being judged for how much money you're able to give. Because we're nice and understood that tip wasn't included after, we went to the gas station and got another $10 and came back and lo and behold, their entire countenance was happy and good. While they were appreciative, again lol that's not professional.

If you want a deluxe full quality experience, don't come here. But if you want a great massage and don't care about 3 star customer service, this is the place. And honestly the prices are amazing. For me, now that I know what to expect (in terms of service), I'd go back.