U-Haul Neighborhood Dealer, Stephenville TX
| Address | 855 W Washington St, Stephenville, TX, United States | ||||||||||
| Phone | +1 254-968-2142 | ||||||||||
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| Website | uhaul.com | ||||||||||
| Categories | Truck Rental Agency, Trailer Rental Service, Van Rental Agency | ||||||||||
| Rating | 1 3 reviews | ||||||||||
Nearest branches U-Haul Neighborhood Dealer — 6532 W US Hwy 377 Unit 3, Stephenville, TX, United States U-Haul Neighborhood Dealer — 18450 US-377, Cresson, TX, United States U-Haul Neighborhood Dealer — 2200 Fort Worth Hwy, Weatherford, TX U-Haul Neighborhood Dealer — 7912 FM917, Alvarado, TX |
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Similar companies nearby U-Haul Neighborhood Dealer — 808 Katy Rd, Keller, TX, United States U-Haul Neighborhood Dealer — 2223 N 23rd St, McAllen, TX Mini U Storage — 11950 Spring Cypress Rd, Tomball, TX Lonestar Truck Group — 109 Lone Star Crossing, Nash, TX |
U-Haul Neighborhood Dealer reviews
3 Do not go.
He added fees onto my account regarding the "Insurance" which he charged on my account without consent. I was charged 82.10 at pickup when it should have been 49.60. The extremely rude crotchety old man who also told me my two day rental was due the next day. I had to contact customer service to dispute the charge and confirm that I had the rental for two days which will take a while to go back into my account.
The interior of the truck had some substance spewed all over the driver-side interior. The Dewaynes owner said, “it has been there forever”. So he knew about it but refused to clean it.
When I turned in the truck I locked it and dropped the keys in the lockbox before I tried to use the U-Haul app to check in the truck. This cost me a $20 fee for a late check-in. Fine.
However, the Dewaynes owner also said the odometer reported exactly 250 miles driven. That is a lie. I drove the truck 190.6 miles, including all stops. Since I had filled the truck to full, he drove it to create the false mileage and charged me for the fuel to refill it. Because I had not taken a picture, he took advantage to commit fraud. Dewaynes Auto are actual crooks.
I should have known when I went to collect the truck and the old woman behind the desk repeatedly berated the old man and he just hung his head like a whipped dog.
I wish I could give a zero star went there today to get the truck inspected and I accidently gave him and old insurance card before moving here, then I gave him the new one with our new address and he said I have to go to tarrant county to have it inspected. 15 min later I went to another place and passed inspection. It sucks to be lazy.