Udipi Cafe, Sugar Land TX

Ordered royal South Indian thali. Deeply disappointed, no flavor, no spice, no flavor or curry leaves.

Why you have samosa when u can not make samosas, flavorless potatoes in samosas.

Horrible food… don’t recommend it to anyone.

Manager was rude and had attitude.

Horrible food and horrid service the servers were rude. This is one of the most flavorless Indian food I have had in the Houston/ sugar land area combined. They literally make dere samosas from Puri dough

I visited this restaurant because it was one of the best south Indian food place. But will not visit again because of the rude host in the restaurant during my last visit with my brother. He was keeping an angry face right from the beginning we were seated. Never ever had experienced such rudeness from a host in any other restaurants. He embarrassed us in front of other guests by questioning our order loud like all others can hear in a very angry tone (when we asked for a missing order.) In fact he was wrong about it but we just kept quiet because he appeared like we don’t ask for anything more. He did not give us plates initially and never offered a tissue paper. It was even difficult to eat the food. Never expected this. And afterwards he charged us a huge tip for that stressful dining.

Date: 03/12/2023 Time: 2: 58

The server treated us VERY rudely. He is not fit to be server. For better business this management should kick him out. He is NOT fit for hotel services because of his rude body language and attitude.

Amazing food in the heart of sugarland. Had best and fresh medhu vada. Louis was extremely nice and took really great care of us. Would definitely come again

We go here a lot and udipi also catered at my wedding. The food is consistently good which is impressive but the service can vary which I know is not the restaurant’s fault. We had dinner tonight and was disappointed by the rudeness of the servers. They messed up our orders twice and seemed upset when we asked them to make it right. The waiter also hovered over us when we paid to make sure we tipped (which we would have despite the terrible service)

Loved the food and the service.

We tried Baingan Ka Bhartha, Special Rava Masala Dosa, Mysore Masala Dosa, and Medu Vada.

Everything was great. Just a heads-up, it was a bit spicy for me. However, this totally depends on the individual.

Excellent service and food consistently! Keep going back for more! Authentic South Indian food plus delicious North Indian as well!

Wonderful south Indian eatery in Sugar land. Food is made udupi/Karnataka style. All the items we ordered were tasty. Will recommend.

Authentic South Indian food cafe. I enjoyed the food specially both the chutney (green coconut and orange color sambar), Sambar was decent. I would recommend South Indian express thali if anyone is visiting first time. Also must try filter coffee - it’s really strong. Paper dosa, rava dosa & spring dosa are good too. I didn’t like masala chai. Price range is pretty decent and inexpensive. Ambiance is good, lots of photos with Bollywood celebs. I felt like place is under staffed so bit delay in service but over all I enjoyed my lunch.

Food was okay, but service was unwelcoming and most unpleasant to the point of rudeness. Poor customer service

Came here this past Saturday. Their water is good. The one star for the fellow that brought the food and the water. We walked in and weren't greeted to know if we seat ourselves or are seated. A couple came in after us and just seated themselves. We followed suit. Unsurprisingly the waiter with visible bad attitude served them first. He was at the front when we initially arrived, he was too busy with the woman at the front to acknowledge us. We received dal with no bowls or plates. The dal was bland and had an additive thickened consistency. Our masala dosas were a bit sweet and soggy. Sambar is from a powder mix.our chaat, pani puri and dahi papdi, came out last and had little flavor. I watched several people come in not knowing if to seat themselves. The woman at the front only does transactions otherwise not helpful.
Our waiter tumbled into a toddler at the table next to us. His body language showed his annoyance. Someone at the table apologized. A few moments later the child started crying. The waiter did not console her.

Terrible food. Most of it seemed like microwaved from prior day. Had Rava Dosa and Sambar vada. Absolutely no udipi flavor at all. Total wasted trip. Can you believe they couldn’t even get the aloo masala right.

I am giving 1 star because of the owner’s rude behavior and customer service. The food here is alright but you can get similar or better quality at Saravana Bhawan or Bombay Delights.
This was my second time here. My son ordered a paneer dosa, I ordered a ghee roast dosa (different from butter dosa) and my nephew ordered a rava masala dosa. The server brought out 2 dosas first and said it was a butter dosa and a special onion dosa. None of these we had ordered. My husband went and told the owner about this mistake. Instead of apologizing for their mistake they were defiant and were trying to put the blame on us. I tried to be empathetic toward the waiter who took the order and said that I understood mistakes could happen. At this the lady at the desk, presuming the owner, told me rather obnoxiously that the waiter had been working for 20 years and knows how to take orders and how to write orders. I was shocked at this! She was trying to imply that all on a sudden we changed our minds when the order arrived! My dining experience with family was ruined by her bitterness. She can live with her average food and her big ego and her infallible waiter. I am not going back when I can have way better service and behavior just across the street.