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Umami Burger, Austin TX

Address 2723 S I-35 Frontage Rd, Austin, TX
Phone (800) 827-0284
Hours 11:00am-3:00am
Website www.getreef.com
Categories Hamburger Restaurant
Rating 1.3 7 reviews
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Umami Burger reviews

7
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Danielle
May 07, 2022 5:53 am

Everything was cold. The burger had so much sauce on it the bread was soaked and it was a mess to pick up. Like probably 1/3 cup of sauce poured all over it. The burger patty itself was pretty small, the cold pork belly was rubbery. They didn’t include any of the sauces for the sides.

Devin
April 13, 2022 7:08 pm

They are lucky to get 1 star i wish I could give -5 stars

Read closely- These Get Reef.com trucks are a joke- they are in 7 or 8 locations around Austin, TX

First off- 90% of the time the staff are Super Shady Super Ghetto Super non friendly Super Lame and Open Super Late

Don't be fooled by these trucks especially online

It is some kind of weird food truck program that chooses from 20 different names like (Bao Bao, Umami Burger, Wings and Things, Cabrettis sandwiches, Beast Burger, Man Vs Fries, Crispy Chicken and more

All of these places are in the same truck or often 2 trucks next to eachother with Get Reef.com written in big letters on the side- and small stickers under the windows that tell you what 5 different food brands they have in that truck

This is not supporting local food at all - this is a shame - and a disgrace as a food truck

Please support local food in your area and those who hold I higher value and love and passion into the food the create- not this online trickery and very low grade of food

I can't believe these things exist

Are they part of a criminal rehabilitation program? To employ ex-convicts?

I love having late night stuff available- But not this

Ross
April 13, 2022 1:36 am

Both times I have ordered from here they have gotten my order wrong, and did not include sauces. Frustrating to wait 45 minutes to get a cold incomplete order. Fool me twice. I guess

Whitney
April 09, 2022 7:47 pm

Outrageously upset. I ordered a burger, fries, cake, and Mac and cheese.
There was NO mac and cheese and I paid 6 dollars for what? ! If you ran out of food you need to immediately notify the customer or replace it!

Horrible! This business does not care about its customers

Taylor
March 16, 2022 4:22 pm

Food preparation was actually disgusting. Fries portions and seasoning was a joke. Lies. The chicken tender “seasoned” look worse and taste worse than a high school cafeteria and don’t get me started on “smash” burgers. Sauces were good only reason I’ll leave 2 stars.

Maylene
September 26, 2021 6:49 am

Didn’t include sauces and my lettuce wrapped burger was just a burger with chopped lettuce smushed over it

Nate
August 23, 2021 6:58 pm

When ordering from this location on UberEats, they NEVER include the sauces you order. This has happened 3-out-of-3 times I have ordered and they cannot be contacted by phone

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