UnifyHR, Irving TX

I have been calling for months to cancel my health insurance, because I am now on Medicare.
No return calls! I just keep getting told they are working on it. Well I am not paying it! This is a terrible benefit management company. Atrium Navicent Medical Center can do better.

Horrible company. Tell you they will do something and when they don't and you call them on it, they get rude and nasty. Keeping my fingers crossed I can get them to issue the refund I need and I will move on and avoid them like the plague.

The site is hard to navigate.
I was trying to pay my mother's bill on line but it seems thats not an option. Seems like it should be in this day and age.

If I could give zero stars I would. I have repeatedly called this company because my benefits were not processed in a timely manner. I paid my COBRA in full for the rest of 2022 back in September and they did not add my dependent children to my vision plan. They will make up any excuse possible why something isn't being done. They will blame the client, they will blame open enrollment, they will blame the procedure, but they won't ever actually fix a problem. I even made a 3-way call between EyeMed and UnifyHR and myself and no one could do anything to correct the enrollment issue. If there is any way to file a complaint with the better business bureau and department of labor about COBRA violations, I will be pursuing it. Stay far far away from them to administer your benefits.

Due not use this company for your employee needs. They are not cobra compliant and will cost your company more than they are worth. You will end up in a lawsuit.