United States Postal Service Administration Offices, Coppell TX

I have tried to call the Coppell Post Offices over 3 dozen times in the last 3 months. Neither location has EVER answered their phones. Not once!

So the items in the photo are mothers day cards. GREETING. CARDS. They were shipped from where I dropped them off in Garland all the way to the return address in the Colony with the message in the picture. Rigid? Nonrectangular? Not uniformly thick? Tf out of here, USPS. What a freakin racket. Oh but they had the right amount of postage to send them 32 miles in one direction to the post office that denied them, then another 18 miles in the opposite direction to the return address. Unbelievable!

USPS is the worst. Sent important documents Certified Mail. Scanned in at this location. Been stuck at this location for over a week. Spoke with someone at this location but couldn't tell me what happened to my mail.

Why do I have to give any stars? The USPS is the perfect gd example of government inefficiency and ineptitude. Isn’t it wonderful they'll hire literally anyone that isn't white while having a customer satisfaction ratio of the mirror image of their hiring practices? Population is about 70% white, while their satisfaction rate is hovering around 30%. I moved in February '23. At which time I submitted a change of address. About 2-3 weeks later I said to myself "hum, I'm not getting any forwarded mail. " So I assume it just might have been behind. I went to my old post office about a month later and I'm told, "we do not have a change of address for you". So, great. I submit a 2nd change of address and ask that my old address have a hold put on it and I will pick up at the po until the change takes effect. In the meantime, I track down the mail carrier to my old address just to tell her no mail with my last name should ever be delivered to the old address again. A couple or few weeks pass and I notice a few pieces of forwarded mail. I think "great, it finally worked ". Then a couple weeks pass and I learn some relatives I didn't give the new address to sent graduation gifts via usps to the old address for my daughter's graduation. The Post Office claims ignorance, but I opened a case/complaint weeks prior and they simply never followed up. I'd love a job that has absolutely no oversight and provides a pension into perpetuity. The American taxpayer has been robbed and will continue to be robbed for as long as the usps exists.

Where’s the zero stars option? I’ve had a certified mail sent to me that left this place on the 19th and it still says it’s in transit. It should not take almost a week and half to get from here to my location which is about 45 minutes away.

Absolutely unacceptable. This place is horrendous. I’ve shipped two packages with cell phones to Assurant via Ground Advantage from NJ. Keep in mind that Ground Advantage takes only 2-5 business days. It has been 8. I’m extremely mad. The package has been stuck in transit for DAYS. I’ve filed a missing mail claim, which then the package was found and rerouted to Coppell Tx distribution facility. One day later, it arrives here, and the post office REFUSES TO DELIVER IT- PACKAGE SHOWS “AVAILABLE FOR PICKUP. ” It’s been ELEVEN DAYS IN TRANSIT - A delivery attempt HASN’T EVEN BEEN MADE. No status update whatsoever. I wish I could give zero stars. This place is horrible. If the timeframe expires and they send the packages to me, it’ll take another five years time before it gets to me, and, all the **** it’s been through probably damaged the package. Luckily I have photos of the phones before I sent them out, hopefully the claims process will be smooth. SO pissed right now, DO NOT SEND MAIL THROUGH THE USPS THAT YOU CANNOT AFFORD TO LOSE!

This place is an absolute headache. Id give negative stars if possible. Like the other reviews say, if your mail goes here, its gone. This place needs to be investigated. I mailed a check, first class, for the final balance on my auto loan with a 10 day payoff amount. It was going from Ft Worth to Dallas. Has been stuck in this Coppell venter for 22 days now. Well past the 10 day payoff and my loan continues to gain interest as this check is stuck here. Someone keeps updating the tracking but it never leaves this location.

I dont even have an issue with any packages.just sorting out an adress and they keep me on hold to send me to voicemail. Why? What did i do? I am just merely changing an adress and can not help but feel i am being punished for it. Its 3: 30 and and they close at 4: 30, do i need to call earlier? Why does everyone else have to be responsible in their job but this location is aloud to bluntly ignore people. I am at a loss that goverment workers don't give a dip about their neighbors. Why?