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Unlimited Towing, Killeen TX

Address 417-B W Ave E, Killeen, TX
Phone (254) 213-6411
Hours 12:00am-12:00am
Website unlimitedtowingctx.com
Categories Towing Service, Auto Wrecker
Rating 4.4 20 reviews
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Unlimited Towing reviews

20
Sort by: date highest rated lowest rated most helpful
C lee
November 03, 2023 3:58 pm

THEIVES.the towed my truck and travel trailer. From the accident which was fine.they did not think I was coming to get my belongings cause I was from AZ. Well I made it. 2 days b4 deadline. And my $1000 dollar Lincoln wire feed welder was taken and my Milwaukee pack out with multiple m18 cordless tools were missing to. Another 1200 dollars. DO NOT USE THEM. AT ANY COST. UPDATE got part of the Milwaukee pack out. But it was empty so still missing about $1400. Of tools and a part of the pack out

John
November 02, 2023 2:46 am

Good company. Was a little bit of wait time but they communicated with me and answered every single one of my phone calls. The drivers that came out to help me were very nice I wish I had their names. I recommend.

Marlene
October 29, 2023 12:18 am

Shonny of Unlimited Towing was phenomenal helping me today with a flat tire. She had all the tools and experience to efficiently get me back on the road.

Kelley
October 20, 2023 1:24 am

They were fast and went above & beyond to get my non running car inside the garage. Thank you so much for your kindness and professionalism.

Coyote
October 18, 2023 6:25 am

A bad experience based on a tired dispatcher was corrected by the office staff in a heartbeat. The driver was super nice. The office staff corrected whatever was wrong with diligence and demonstrated care and professionalism. Thanks!

Kim
October 05, 2023 11:34 am

I had to get my car towed from Copperas Cove to my home in Bertram, Alice was the tow truck driver, She is AMAZING, she really knows what she is doing and she took really great care of my car when she loaded it and when she unloaded. Thank you again Alice you are Amazing. I hope you made back to Killeen safely.

Nicole
September 28, 2023 7:24 am

My husband and I recently had the pleasure of utilizing the services of Unlimited Towing in Killeen, Texas, and I have to say, their exceptional service impressed me beyond measure. As someone who was in a helpless situation due to a vehicle breakdown, their team went above and beyond to ensure my safety and resolve the situation efficiently.

From the moment I called for assistance, their customer service representatives were attentive, polite, and understanding of my predicament. They assessed the situation promptly and dispatched a tow truck to my location in no time. The driver arrived within the estimated time and was incredibly professional, courteous, and skilled at handling the delicate task of towing my vehicle.

Unlimited Towing's service went above and beyond my expectations. What truly sets Unlimited Towing apart from other towing services is their commitment to customer satisfaction.

I cannot recommend Unlimited Towing enough. Their attentive customer service, prompt arrival, skilled drivers, fair pricing, and affiliated with AAA, make them the go-to choice for anyone in need of towing services in Killeen, Texas. It is without hesitation that I give them a well-deserved 5-star rating.

Marcos
September 25, 2023 11:04 pm

They leave me stranded twice after make ing me wait 2 hours the first time and the second time was an hour then they left again and the guy at dispatch said it wasn’t his problem that my car broke down

Adrian
September 09, 2023 2:04 pm

Amazing service and friendly driver! Thanks you for towing me from Killeen to Temple! Will recommend!

Walter
August 29, 2023 6:59 pm

Thank you Unlimited for great service! Shonny and Allen were both excellent in taking care of my cars jump and tow. Very professional and good to deal with. Appreciate you folks!

Touhin
August 29, 2023 11:10 am

Had a flat tire and couldn’t move the car, although we had to wait over 3 hrs I absolutely loved the service. The driver was very knowledgeable at what he did, extremely friendly and understanding.

Mariah
August 23, 2023 10:29 am

Shonny is super friendly and professional does exceptional work and very fast definitely will be calling again when I need help getting back into my car or a tow in the near future

Kristi
August 19, 2023 1:25 pm

I had a flat tire at night and on a very dangerous road and could not be happier with the young lady that came to my rescue. From the moment Shonny arrived, she was so kind, very respectful, and extremely helpful. She had my tire changed and checked and had me back on the road in literally minutes. She deserves all the praise she can get! Thank you so much, Shonny.

Hester
August 11, 2023 1:06 am

Probably the best towing experience ever! They responded so fast and we're so professional! In a moment we're I was really upset that my car is wrecked, the drivers attitude definitely uplifted our spirits! I wish I could remember his name but Thank you guys so much! I definitely recommend them for all your towing needs 10 out of 10

marcus
August 05, 2023 7:17 pm

Very disappointed. Everything was good loading my car then when unloading my tire was punctured with something on their tow bed. Driver was very remorseful and apologized and said this would get taken care of. She even called and they said they would. After a week of saying they would get back to us, the manager Travis spoke very condescending towards my wife and I, saying they are not responsible that a huge chunk of steel punctured my tire from their bed. That is was impossible and it came from car. Even after sending him pictures. From the very beginning I did not ask for help, THEY offered it! Then to turn around and speak to us the way he did. Awful, joke of a company and management. No reflection on driver she was great.

Damian
July 17, 2023 10:38 am

VERY FAST response to a lock out while at Holiday Inn on Ft. Cavasos. Very professional, polite and quickly unlocking the vehicle. Couldn’t ask for better service. 10 out of 10

James
July 17, 2023 7:18 am

We called Unlimited Towing today to change a flat tire on the highway. They sent a Lovely young lady out to get us fixed up and back on our way. The young lady that they sent out, Shonny, was Awesome! She was Very Polite and Very Professional and knew her job Very well! Within about 10 minutes we were back up and running. We wanted to give this Lovely young lady a tip for her services but did not have any cash on us since we just left the tattoo parlor. Hopefully you don’t have to call and get a flat or towing done. But if you do, these are Definitely the people that you need to call! Shonny, Thank You Very Much for being you! You are Awesome!

Christell's
July 05, 2023 10:29 am

Had to use them the other day to have our delivery van towed. Thank you for the professional, quick and friendly service!

Shalee
June 25, 2023 1:12 pm

I had a tire blow out on my way home today. Dustin arrived quickly and made sure we got into his truck safely and got us off the highway. My roadside company booked a closed location to send me to! Dustin was very helpful and patient until I made a few calls and found a better way. Very friendly and customer minded.

creative
June 23, 2023 5:40 am

My technician Shonie, notified me regarding her ETA. Greeted me with professional courtesy and warm smile. Shortly after, she had my door opened and I was on my way. Job well done. She is skilled and professional. Thank you

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