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USA SEWING MACHINE REPAIR CENTER, Dallas TX

Address 2801 Virgo Ln, Dallas, TX
Phone (214) 444-1751
Hours
Monday8:30am-5:30pm
Tuesday8:30am-5:30pm
Wednesday8:30am-5:30pm
Thursday8:30am-5:30pm
Friday8:30am-5:30pm
Categories Sewing Machine Repair Service, Sewing Machine Store, Upholstery Shop
Rating 5 21 review
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USA SEWING MACHINE REPAIR CENTER reviews

21
Sort by: date highest rated lowest rated most helpful
Kathryn
January 04, 2024 10:27 pm

My mom and I got our sewing machine serviced here. We paid a little bit extra to get it done quickly because she was visiting out of town. The gentleman who helped my mom were so nice, patient, and knowledgeable. She was having trouble threading it, and they sat down with her, and did it step-by-step with her, and even let me record it. I highly recommend this place!

Charamea
December 19, 2023 11:15 pm

This place is amazing. My sewing machine and serger are working like brand new and quick turn around.

Nayanatara
December 19, 2023 8:11 pm

Ben is awesome with fixing sewing machines. He fixed my Brother Sewing Machine with a difficult error within couple days. He's really good with his work and work ethics. I strongly recommend him for any kind of sewing machine issues.

sam
December 04, 2023 12:08 am

Great place for replacement parts and hard to find attachments.
Abe is very knowledgeable and patient.

Linda
November 30, 2023 9:04 pm

This place was great! I originally chose another company but they refused to tell me what it would cost to get my machine cleaned - they wouldn’t even give me a range so I would know what to expect. They wanted me to pay $20 before they would tell me! So I left and found this place and they were so nice and efficient and told me what it would cost beforehand. They finished it in 2 days and it works like a dream! Highly recommend!

Erin
November 24, 2023 6:11 pm

My machine is more than 10 yrs old and had never been serviced. When the needle became stuck, I fretted over where to take it. After reading the reviews about Ben at USA Sewing Machine, I dropped off my machine without hesitation. Within 24hrs my machine is as good as new and ready to work hard again. I will be bringing my other machines here for service.

Abdul
November 14, 2023 12:36 am

Ben and the team is highly trustted team who support Nordstrom alteration shops in dallas market.we are very greatful to have them around.

Josh
October 17, 2023 8:12 am

I dropped off my newly purchased singer 404 for a checkup and repair yesterday, and got my maching back today, everything is 100% tip top, very professional, in and out, thank you to you and your team for the super fast turn-around!

Mario
October 15, 2023 8:43 pm

For those of us who depend on our machines to be up and running everyday so that we can service our customers there is no better company to trust than USA Sewing Machine. Ben is not only the best at his craft but he is a trustworthy and honest family man who I have the pleasure of also doing business with. He understands his customers and always goes far and beyond our expectations. I cant stress enough that wether you're a newbie or have 20 years plus of sewing experience USA Sewing Machine Repair is where you want to take your machine. So from the guys at Texas Carpet Binding we thank him and appreciate his service to our company.

Dalila
October 07, 2023 9:56 pm

I am in love with the dress that was altered with the Merrow roll edge sewing machine. Best place to buy SEWING MACHINE,
I am coming back for more accessories. Great place, great price!

B Leticia
October 04, 2023 3:11 am

We are a small business in Lewisville, TX. Ben and USA Sewing have a fair quote and kept their word. The service was prompt and competent, this is este these days. It was refreshing to see that there are companies that are trustworthy and doing solid work

Donna
September 24, 2023 10:17 pm

I had a pair of electric pinking shears from the 70s that are awesome but didn’t cut anymore. They are fixed! Reasonable cost, great service. Just dropped my hobby lock off for service. Would recommend and definitely continue to use.

UPDATE: I brought a Hobby Lock Serger I had received in unknown condition to be serviced. As usual, the service was kind and amazingly thorough. He even took the time to show me exactly how to use my new machine. The rates are extremely reasonable. The service is always courteous, kind, and patient. I plan to bring my sewing machines up to be serviced next!

Yolin
September 15, 2023 1:17 am

Definitely recommend this location for sewing machine and repair needs!
We recently purchased a sewing machine from USA Sewing Machine Repair Center. We are very happy with our choice and the assistance received here. Benjamin, the gentleman who helped us, is very friendly. He answered all of our questions. He offered several choices based on our needs, allowed us to test different machines, and provided recommendations and sewing advice.
Benjamin took the time to adjust the sewing machine to our sewing objectives (upholstery), which we greatly appreciate. He is really knowledgeable, and he shared his expertise setting us up to succeed. We really appreciate the great customer service and overall patience he displayed on our visits. Thank you very much!

Tam
September 12, 2023 11:25 am

Ben is very good, he fixed my blindstick machine now it run smooth. He came in the next day even I’m in Austin far away from his shop. He is polite and takes his job seriously. Thank you Ben.

Anel'e
September 07, 2023 10:19 am

Definitely recommend! I came from another shop who were charging me a higher price and it would have took 8 weeks to fix the timing with two people on staff. I came here and got serviced right away with awesome customer service! Very nice and welcoming. Only took about 4 hrs and charged a very reasonable price. As I went to pick up my machine I met Han, who serviced my machine. He was working on THREE other machines in the back, including mine, by his self. This is now my go to shop to repair my machine. Trust worthy for sure.

Theresa
August 26, 2023 11:58 am

Great service! Quick turnaround time. Thank you guys so much for getting me back to my projects!

Litta
August 12, 2023 1:32 pm

Great service and nice staff! My repair was done very quickly and was reasonably priced. I had my daughter with me and the owner helped me bring the sewing machine out to the car. So kind!

Kim
August 07, 2023 1:59 am

Amazingly fast and friendly service. They turned it around in less than 24 hours. The cost was very reasonable and my machine runs like new! They also gave me helpful tips to keep my machine running properly.

Linda
August 04, 2023 12:48 am

Very knowledgeable and reasonable. Great customer service focused on customer satisfaction. They got my old machine up and running again.

Evelyn
July 01, 2023 9:16 am

Excellent service, I found a problem in my machines that no one had been able to solve in my city, thank you for coming here, I am infinitely grateful

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