Valvoline Express Care, Waco TX

Amazing customer service! Valvoline is always the best oil change to make my Chevy truck last without ever breaking down. This location has fast service and really friendly mechanics too

This place was amazing. At other places it takes 30 minutes to 2 hours to get simple stuff done like an oil change. They changed our oil and checked other parts of the car within 15 minutes at a great price. Super friendly and honest people working here!

I was in the checkout line at Aldi's and discovered I'd left my wallet at home. The man in front of me offered to pay for my groceries. Of course I told him no, but thanks anyway. But he insisted. So I asked him how I could get hold of him, and he replied that he owned the Valvoline Express Care down the street. So I let him pay and later mailed him some cash ($20) for reimbursement. Then I started taking my vehicles there for oil changes. They're fast and don't get your floor mats dirty. They don't try to sell you stuff you don't need like some other shops do. But they do inform customers about things they need to service, such as changing a dirty air filter. Their techs can also perform some mechanical repairs. My car is a high mileage vehicle, so I use conventional oil instead of synthetic or synthetic blend oils. Oil and filter change is slightly over $30. They offer another service-performing state safety vehicle inspections. It's convenient when your oil change and vehicle safety sticker/registration renewal come due at around the same time. Call ahead to ensure the inspector is on the property, since he sometimes picks up his kids at school. I recommend Valvoline Express Care to others.

I had my oil changed today. They were very professional and explained everything. The customer service was fantastic, which is hard to find now a days. This will be my go-to place for my oil changes.

I have always had good experience with Valvoline oil change centers until I went to this place while traveling through Waco. I actually traveled almost 20 miles out of my way to come to this place and arrived 15 minutes before the closing time they published on Google. The service person closed the garage door on me and rudely told me they were closed.

Fast, excellent service. Everyone went above and beyond for a first-time drive up oil change. Thank you!

I road with my sister, her husband passed away 2 months after mine did and never had oil changed before, the guy there was very polite and help her get the oil changed experience, and as ALWAYS they were very helpful.

I had a visit today for oil change service. They left the engine oil cap off. I felt my car was driving different and sounded loud. I thought that was a very bad mistake on their part and found the service unprofessional.

Very professional and friendly - they greet you when you arrive and will answer any questions about the motor oils available before they service your car.