Vanguard Kia Service and Parts, Arlington TX

Thank you Clinton for quickly assisting me today with my vehicle! I purchased my vehicle back in May, and have continued to have the BEST customer service from staff and management.

3 hrs for an oil change? No express lane for simple stuff? No thanks man ill hop on an empty bay at jiffy lube

Good experience. Will sold me a great car and communication after the sale for service has been great. I would definitely work with him again.

I love Vanguard KIA. Jarrid Vinson service manager and Jermaine in pre-owned sales take great care of our family

Very friendly gentleman in the parts department. Not common anymore for someone to be so friendly. Thank you sir, I needed that.

Matched my AC compressor against others and saved me money while making none. Thanks guys.

5 I did not expect the hospitality, quality of service, and facility to be this amazing. We own two Kia SUVs and this dealership is the best my family has ever dealt with. From the get-go, they have an awesome system that quickly scans the alignment and life of your tires. We feel lucky to have landed at Vanguard Kia. Thank you, Jarrid, for a pleasant experience!

Avoid this place like the plague. $8,000 for a market adjustment fee above MSRP for a 2023 Sportage ($44,000) is insane! Don't waste your time.

I've had nothing positive experiences at Vanguard Kia of Arlington, Comfortable clean waiting facility, with excellent customer service, Shout out to Layne Crow the service provider, Thank you

Terrible communication, constantly lied to by staff about when my vehicle will be ready. They have had my car for over a month and yesterday I was told my car would be ready first thing in the morning. I get here at opening and have waited for hours. Never come here.

Quick service and great customer service! Plus they didn’t try to sell me stuff I didn’t need!

Jarrid Vinson in the service department is a gem! He sold me my Kia as a salesman 10 years ago and now we are lucky to have him working in service (by the way my Kia is still running GREAT after 10 years!) He always makes sure I am taken care of when I need service on my car. He remembers me every time even if it has been months or years since I have come for repairs or maintenance. Customer service at its finest. Thank you Jared!

Very attentive and completed job and was given a quote, went above and beyond to be helpful

They took me right in for service and did a wonderful job servicing my car. Thank you for being so prompt

Jarrid Vinson, my service writer, was super helpful, professional, and went above and beyond to help me out with my recall service on my Kia Stinger. They even filled up on my windshield wiper fluid. Will be using Vanguard Kia as my primary service dealership from now on.

Took my 2020 Kia Sorento in because I felt it was not shifting properly. Was greeted right away and gave a list of all of my concerns to George (service manager). George called me later that day and explained to me everything they looked at and stated they reset the engine adaptive values. They washed the Sorento for me to pick up. It is running great! Thank you for being a premium service center.