Verizon Authorized Retailer – Cellular Sales, Humble TX

Toddrick
Was very helpful and knowledgeable about my phone. Thanks a lot for all your help with making my process an easy process

Somehow some time ago I did come here to get a phone they took my driver's license they swiped it in their computer on this particular in 2019 they are still running my credit in 2021 why they're running my credit I don't know but this place is horrible and do not have good customer service I'm not doing business with him I don't have any business with them they should not be running my credit including looking at my credit report through the soft inquiry if I don't have no phone with you with no business with you why are you still pulling my credit report why

Todderick is Amazing in Sales at Verizon. He has every solution for your cell phone needs. This Man is Heaven Sent. Today we got The Best Sales Today.
Ask for Todderick!

Had the pleasure to work with Shawn. He helped find the problem with my phone and switched it out.thanks Shawn

Shawn Alexander was very helpful assisting me with my phone upgrade. He was very knowledgeable about promotions and discounts that was available to me. I appreciated his help tremendously.

I had, what I thought was a battery issue that turned out to be a mother-board issue on my old iPhone 5S. Justin and Tyran worked very hard to help me review all my options! I highly recommend a place like this where the customer service is excellent!

Justin was very helpful. He explain all the details of my account. Thank you Justin for your help!

This is my second time back in the store to get a phone from Erin! Great job Erin your real friendly, reliable, fast and professional. Thanks for your help.

Very happy with my service here! They were able to switch my phone to Arabic for my cousin who does not speak English. They went above and beyond to figure out the solution

Lamar Jenkins was very patient and provided excellent customer service. My Galaxy S6 wouldn't work correctly. He got me in a new phone Galaxy S9 without breaking the bank.

Helped us with an insurance claim and make sure everything was transferred. One of the best Verizon locations I've been to!

Mukesh and Jasmine helped me fix my phone quick! My screen was dark and got it up and running right away.

If I could I would give you six stars so I'm going to give you 5 thank you. Pleasure to meet you my wife and I plan to use all the tips you gave us. Valuable member of Verizon's team.

Mukesh was outstanding he is very smart and thorough. Answered all my questions and represented Verizon Company with knowledge and professionalism.

These employees were great! Helped me set up my new insurance replacement and cleared my phone!

Excellent help
Great stuff members
Love my experience with both kids that help me
Today

I had major issues with me phone and Erin here at the Park Lakes location was really professional and patient while she solved my problem.

It it SO very refreshing to meet TRUE customer professionals. I don’t think— no— I’ve never had a better experience dealing with a customer rep before. Thank you Lamar Jenkins and thank you Verizon.

Loved this Verizon store. They were SO helpful, and spent time with us to go over plans and phone options. Ask for Mukesh, he was the best!

Awsome customer service. Erin help me get a new phone to replace my broken one, and did it fast. Everyone is really nice good customer service.