Visionworks Mall Del Norte, Laredo TX

My experience purchasing glasses here was Outstanding! Aside from the various glasses you can choose from, the hospitality was phenomenal! Ruby was a huge help assisting us on which glasses would be most suitable for me and now I’m leaving with 3! Will definitely come back again!

Excellent customer service. Clemente exceeded my customer service expectations. Thank you Clemente.

Very sour experience. Sales lady extremely rude, like she's not happy working in there. Never coming back to this store. Too bad, was getting glasses for the whole family.

Dr. Carrion was thorough and informative. Store manager, Ruby Montelongo, was professional, extremely knowledgeable, and patient. Highly recommended.

Ruby gave us great customer service in choosing our eyeglasses and lenses. She explained the difference between certain lenses and recommended the best fit for myself and my husband. It was my first time getting my eyeglasses with Vision works and also getting my Vision exam with Optometrist Dr. Carrion, which is conveniently located next to Vision works. We were able to get our eye exam n Eyeglasses in just one location saving us valuable time. Ruby deserves to be commended for her excellent work in providing the best customer experience that Vision works is known for. Surely she made me a Vision works customer for life. Vision works and the Laredo texas community should be very happy having a great employee like Ruby.

Had a great experience buying our eyeglasses at Visionworks. Ruby was extremely knowledgeable in her work and offered different types of options in choosing our lenses n eyeglasses. She had great patience and answered all of questions and concerns with choosing our eyeglasses. Ruby treated us very courteous and with respect. She makes Visionworks the best place to buy eyeglasses in Laredo because of the overall great customer service experience she provides. Surely will be going back again to Visionworks next year for my eyeglasses.

Ruby M.gave great customer service and helped us find the best plan to help us find the perfect glasses. She offered us a wide variety of options in glasses selection and all while being very polite.

Ruby was very helpful and always purchase my glasses here, haven’t had a bad experience. (Though I miss 1 hour pick up.)

We were out of options and our helper was Ruby, she got us in to see the doctor same day, she was very informative, and she helped us get my son his scrip & glasses for a pretty good price. She smiled and treated us like she knew us forever. Thank you miss Ruby Montelongo. Sorry if I messed up your name. Give this girl a raise!

Ruby is the person to look for, she’s profesional, and very patient with her services. We have been visiting visionworks for years now and she’s excellent.

The services that I recieved from Ruby Montelongo were excellent. Not only she is very friendly and professional, but she made sure everything was accurate with my daughters prescription. She also gave us a variety of frames to choose from. My daugher was so happy they had the colors she wanted. Thanks to Ruby Montelongo.
Will definitely come back.

Dr. Carrion is an amazing optometrist. He demonstrates humility towards patients and passion in what he does. The office is also very clean and welcoming. I am beyond satisfied with the service I received today.

Horrible wait for sunglasses. Ordered prescribed sunglasses in the 1st week of June. They said they would be ready by June 21st. Turns out they were delayed. Here we are July 22nd. I called to check the status and they said they just came in. So I go to pick them up and they ordered the wrong fv*king frame. And ofcourse there was nothing they can do. So guess what? Now I got to wait another 2 weeks. Last time I ever order from this place again.

Great service, great selection. Thank you to the staff who are always courteous and helpful.

I went in to get two pairs of glasses while on vacation. I was helped by Ruby and she was great. She was very patient as I looked through over 20 pairs of glasses. Plus she was able to work with me on getting my glasses shipped since I was no longer in town when they were ready. Would recommend family and friends to visit VisionWorks!

Awesome service not just in the optometry but in the frame store. Shout out to Ruby! As soon as I stepped in she was very friendly and helpful. Defiantly will recommend to friend and family.