Visionworks Richland Mall, Waco TX

Folks working here are most professional and they LOVE their customers. I am a first time customer but they have won me over. Now a customer for life.

I went in because my glasses were broken. Thanks to vision works For all you did to help me. They put my lenses in another frame. Thank You. Julie

I had the best experience here. I did not feel pressured to purchase products and the eye care team is very knowledgeable. I didnt spend a fortune and I left with both contacts and glasses. I truly love my new eye care professionals. Highly recommended!

Great customer service. I'm from out of town and my glasses broke on my trip. The gentleman at the store helped me out and got me on my way.thanks Joel.

I had the best experience. My sales associate was managing multiple customers but still had time to sit down with me and answer all of my questions. He even referred me to an amazing new optometrist. Thank you for making it so easy after switching from an office that made everything difficult. Pedro I hope I’m getting your name right. Thank you!

Zachary got me out of a real pinch when my glasses broke and I needed a solution fast. Many others would’ve simply turned me away. A+ customer service.

Paul G.was a great sales rep! He was very personable and friendly, and helped me get a great deal on 2 nice pairs of glasses.

I would very much recommend this business for your eyeglass needs!

Went in for my first pair of glasses. From speaking to the receptionist this weekend over the phone to checking out this morning with Paul, everything was a great experience. I was able to find frames and get the extras I wanted for a great price with the 2nd pair free, the same extras included! During checkout, Paul even helped adjust my grandmother's glasses when she offhandedly mentioned going by her optometrist to get hers adjusted later that day. Great experience and I'm looking forward to picking my first pair up by the end of the week!

Had a great experience buying glasses today! Paul G.was so helpful and helped me get a great price on my progressive lenses! He made the whole process great!

Spoke to Paul G, he was awesome! He really made sure I got what I wanted for the best price. He even cleaned, tightened, and changed out my nose pads to my old glasses. Amazing customer service!

Had tremendously great help from Paul, helped me work out the best deal for my glasses and gave me information to help me out for my future vision needs. Would 100% recommend coming here; think I have found my go to eyewear shop and look forward to working him again.

I loved this place! Great selection and very nice people to help you. Peto was very nice and very funny and helped us with everything.

Visionworks has always been the place we have gone to get our glasses, and that won't change anytime soon! Paul helped me and my daughter and was very nice! He helped me find a pair that would fit me and was knowledgeable about questions my daughter asked:)

Awesome experience with Visionworks! Pete did an awesome job. He knew just what frames would work for me. Fast, courteous service & wonderful hospitality. This was my second purchase & will definitely be back!

Great customer service! Paul really went above and beyond to help us understand! Best eye glass purchasing experience I have ever had!

Nicole, Paul and Joel were terrific and gave excellent service I highly recommend this place. Great deals and prices.

I love vision works. I get all of my glasses from there. Very great customer service and the glasses are ready quickly. Paul is the absolute best. He always knows exactly what frames to give me. He’s also super friendly and fun! I’ll definitely keep going back!