Walden Power Equipment, Kilgore TX

Under new ownership. We were greeted promptly and waited upon in a very positive and cordial manner. Two years prior, I purchased a Stihl weed trimmer and doubled its warranty by purchasing Stihl's Ultra oil mixture. The previous ownership stated that they would register my trimmer thus invoking a four year warranty. Today, upon needing a repair on this trimmer, we learned that the prior ownership did not do this. In addition, we also learned that we weren't the only customers that this happened to. Within a few hours, we received a call advising that the problem was diagnosed and that the repairs would be conducted within the hour at no charge. We are very grateful to the new ownership and will most definitely patronize this newly established business with our outdoor power equipment needs.

Friendly staff, they greet ya when when you walk in and they their stuff

I did not have a pleasant experience I went in to buy stihl weed eater. The girl that waited on me was fine and I bought the weed eater plus but the owner was unfriendly and did not offer any explanation of weed eater and instruction pamphlet. I will go back in there again

I buy all my weedeaters and chainsaws from here bought my dixie chopper here as well always helpful and knowledgeable about the equipment they sell