Walgreens, Katy TX

Quite often the line at the drive through pharmacy drop off/pick up is very slow. Doesn’t seem to be a sense of urgency.

SAMPSON, manager went far beyond & greatly exceeded my expectations in handling an on going issue for me. Have avoided going to this store for a couple of years because of poor customer service in pharmacy & previous store manager. Now, because of Alex's complete attention & keeping his word, I now look forward to shopping there again. Sincerely appreciate you SAMPSON. Keep up your good work!

The pharmacy is always slow. There were several incidents where we were asked to pay when we should not have paid. Upon arguing the point, we were still told that we owed a particular price, even though we knew that was incorrect. I went ahead and paid for the prescription and contacted the pharmacy manager, who told us erroneous information about the need to contact the Dr.as the doctor did not do x and y. This information, according to the insurance was incorrect. Will look into perhaps changing pharmacies even though have been going to Walgreens for over 12 years. Good service has declined!

I haven't used their pharmacy yet but the place is fairly clean and organized. Plus it doesn't hurt that there's a super nice guy with a high ponytail that works there but I digress. ;)

The pharmacy almost allways has the meds that I need and if they dont they will call other stores to help you find it. Not many pharmacies will do that especially CVS. The front cashiers are awesome and allways asking if you found everything you need. Especially Lou, and he is very friendly and remembers your name. It seems more like a small town pharmacy which I am accustomed to!

I haven't ever used the pharmacy here, but the front of the store is top notch.
I had valid, MANUFACTURER'S, coupons that for some reason the computer, and the manager, wouldn't take at the Walgreen's at S. Fry and 99.
Well, I drove up S Fry to this store, and every single one of them worked without a hitch.
Don't go to the store at S. Fry and 99, they are terrible in every single way.
This store is great, but I have no experience with the pharmacy.

There is no ATM. But overall super amazing staff. Mainly the cashier woman with the short hair and glasses. A+ service.

If your looking for an affordable Pharmacy with friendly, helpful customer service, then this location is just like every other Walgreens location, and definitely NOT for you.

Expensive. While comparing prescription drugs cost over GOOD RX app, it shows better prices other places like Kroger, Randalls. And i have switched my meds other places.
Worst is the wait time in pharmacy. Avg time before even someone talks to you is 20 to 30 mins plus prescription time which may take upto 4 to 5 hours!

I've been living in sparrow's ridge for 3 years and this is the only pharmacy I went to, it has great service and very good snacks, but it doesn't have a clinic but thats okay there was a pharmacy that had a clinic not far from here it also dosent have an atm but I just go to the bank. The best pharmacy ever recommend you go here if you're close to it