Walgreens, Houston TX

Made appointment for covid vaccine, received confirmation. I showed up at correct time to be told they were out of vaccines. I don't trust Walgreens to handle my prescriptions

Worst pharmacy ever! I called them to refill my blood pressure medication. The technician told me my medication prescription is closed and she can’t refill it. I told her I had 4 refills before 01/2022. She said she can’t. I told her it’s weekend and I can’t call my doctor and I haven’t had my medication for 2 days. I told her I could have a stroke without my medication. She laughed at me. I told her I’m not kidding. Then she hanged up on me. So rude!

Another Walgreens stop for me. This store was clean and cashier was very friendly. However bathrooms need work and even though I walked in circles and stood at a locked case I was never asked if I needed help by floor crew (there were several employees around).

The staff is always friendly and honestly if the store closes like the Kroger‘s did I will purposely shop in another chain. Those people that work the night shift are always always great no matter what! They’re there with a smile on the face ALL THE TIME In their customer service is off the chain. It really feels like a neighborhood store rather than a big named Entity. Like it or not they’re the only thing the Montrose area has left and with them being open 24 hours it’s easy to get last minute items right after I leave the scene! We love the staff.

Extremely unfriendly staff.and not the first time. Purchased an item.later when I opened the box I learned it was empty. Given the cost I wanted to make sure I would get a refund. Called the store and after two attempts and hearing lengthy messages unrelated to the reason I was calling, I finally got a person. Told them the situation. Their response, "bring it to the front register. " No sorry for the inconvenience we will be happy to take care of this for you. Given the staff person's tone and response, I asked if this possibly happened often. The answer was no and they ended the call by hanging up on me. Wow.sorry you have such poor security that things get stolen and you are then rude to the person who purchases your empty boxes. I am moving all my prescriptions and won't be back.

This has long been my most shopped at store in all of Houston as a long-time Montrose neighborhood resident and native Houstonian; unfortunately, I can no longer respectfully recommend this particular Walgreens location. Despite being a 24 hour pharmacy/store, they arbitrarily close their bathroom to the public (paying customers and all.). I wish I could say this was an atrocity of the covid pandemic (which would still be wildly unacceptable—especially for a health-oriented facility.) I have always seen security in the later hours of the store, and the area has its homeless population for which they may use as an excuse to warrant haphazard closures: I do not feel it is humane to deny some access to a toilet. Public defecation and urination is unsafe to public health and illegal. No one should have to chose between humiliation/crime/pain & suffering. Publicly indecency laws can be charged if an officer is so inclined leading to a having a sex offender charge all because they need to relive themself. What would America have humans with a biological necessity to eliminate do in these situations? This Walgreens needs to just adjust their humanity and obligation to allow paying (or not) costumers access to the restroom during all hours of operation—24hours. Hire another minimum wage worker for your corporate run business specifically for sanitation if needed. This is absurd for a country as wealthy as ours. NO EXCUSE-ever! We don’t have pay to use public access bathrooms outside of stores and shops like other countries; we are therefore liable and responsible for the harm we cause.

Nice Walgreens Pharmacy across the street from Krogers on Montrose Blvd.

The store is clean with good merchandise presentation. Products are front faced on the shelves with few out of stocks.

The cashier who checked me out was very friendly. They have good prices on cigarettes.

The inside of the store is clean and organized, like any other Walgreens. Cashiers are pretty friendly.

The line at the pharmacy here is always long, and it takes forever. Pharmacy customer service is lacking. Despite what other reviews indicate, the pharmacy is NOT open 24 hours. It's open 7am – 11pm.

They can't help that the location is near where homeless people tend to loiter. However, management definitely could do a better job picking up litter in their parking lot and surrounding area.

I love Walgreens. I have been shopping with this store for years. 99% of the time I don't have any issues. This particular experience went smoothly and can not report not 1 negative review. The employees were polite and helpful. It wasn't crowded. I found what I was looking for without any problems. (I had gone there to purchase dog food.) the store looked clean and the product aisles looked organized and well stocked. This was a good experience.

The most convenient thing about this Walgreens is that they are open 24 hours, pharmacy included. I am quite annoyed, however. I picked up a prescription last night. I just opened the bottle to take my first pill today, and found that they did not give me the correct amount of pills that was prescribed to me. I now have to go back to this location later today to pick up more. It's extremely inconvenient, and made me lose trust in them handling my medications in the future.

This is the worst pharmacy! Even my doctor’s say so! They never have prescriptions ready on time and often lie and say “they never got the prescription from the doctor’s office. ” The customer service is downright rude and it’s gotten worse. I’ve talked to the manager and he could care less.

This walgreens pharmacy is by far the best I have been to, I will only fill scripts from here from now on. They treat me like a human being and don't look down on me at all. They are very helpful and I appreciate the service they provide. They have gone out of thier way to help me a few times now and I have nothing negative at all to say. Thank you guys you are the best.

Hispanic Lady in the pharmacy department lied and ask me to wait 20 min for my prescription came back 30 min later. A worker stated that the prescription was never filled. I was tired just getting off work. Bad customer service very pisses off because i was serious pain! She had blonde looking hair. Ughhhhhh

Dont bother calling the pharmacy for information, they won't answer the phone, I was just on hold for 45minutes trying to locate some medicine for my mom who was just discharged from the hospital, I bet if I drove there right now, the pharmacy would be empty of customers smh

Went to a Walgreens close to my house to have a script transferred from this location. They said they couldn't do it. Been on hold for 51 minutes now, still haven't spoken to anyone. There was only 2 callers ahead of me almost an hour ago. WOW YOU SUCK AT YOUR JOB

The personnel is professional and courteous. I find all my need at the Montrose WALGREENS. Thank yoi. Carlos R García

This pharmacy usually has a very long wait but almost always has medication in stock. Added convenience of 24 hr service and a drive thru. Many thanks to the overworked pharmacists at this location.

Poor understaffed pharmacy. Great staff just no where near enough pharmacy employees for the high demand.

Due to this hurricane Harvey this special thanks to the women at this pharmacy location. God bless you all. Even with the madness that's going on these women have smiles and excellent customer service DOING THE BEST THEY CAN FOR EACH AND EVERY CUSTOMER.thank you

Always had great customer service and they are one of the few pharmacies that always has my prescription on hand.