Walgreens, Copperas Cove TX

Rude. I went to Walgreens last night and the customer in front of me was given a professional experience. When it was my turn the cashier was barely speaking, whatever he said he said it low as hell. Didn’t even ask if I had a phone number to put in.just VERY suspiciously rude.

This online order and pickup is terrible.the store is temporarily closed for some reason. I was not aware of the closure. The online app still let me purchase my items including using my coupons and my rewards then about an hour later tell me that my items are on a delay.called the store, no one is there to answer.next morning the email said that the items are not available and check my bank they pulled the money out and check the app.didn't refund my money, coupons or my awards. Terrible service including the online customer service number.
I tried this app a couple of times to give it a benefit of the doubt. Always fell me some how no matter what. I will not use this app again and I will barely shop in the stores, on less it's the only choice I have. I used to like Walgreens you guys are falling in service quickly and terribly.

Store and pharmacy have been closed all week due to ice storm. Walmart and H‑E‑B still had operating hours everyday. My husband has been out of his medication which we have been trying to get refilled for over a week now. Now he is cold turkey on a medicine you are not supposed to just quit taking. And even the doctors office is closed. Not entirely their fault but if other stores are able to accommodate why are they not able to?

Due to storm store has been closed since last week. I’ve been trying to get medication that I have to take every day. Only pharmacy who hast provided any accommodations for storm and it’s ridiculous.

The staff is very friendly and Shout-out to John who help me out today thank you all so much. I love walgreens️

The staff is very friendly including the pharmacy staff. They are my preferred pharmacy and have been going to them for years. Medication refills are quick and the pharmacy staff is very informative. I have also had great experiences with calling the pharmacy regarding questions about my medications and they are always helpful. Love this Walgreens!

Was the only customer at the pharmacy walked up to the window and was told that i could not be waited on as it was time for there lunch.window was closed and left me standing there.in the process of finding a new (customer friendly) pharmacy

I wish I could give this store Zero stars! I walked in the store.the cashier and a girl walking the floor made me feel so uncomfortable, I was busy trying to shop. Neither one of them asked me it I needed help finding anything! The people they have working at night should not be in customer service if all they want to do is run you out the store. I told the cashier they made me feel uncomfortable she told me I shouldn't come in the store so late. I told her I work for a living I don't need to steal! Her response was sure you do! Not an apology or nothing. They won't get another dime from me!

Lost all respect when witnessing the staff professionalism making fun of a customer's name while that person was simply trying put in their rewards card information. When called on it employ continued to laugh. Hope it was entertaining - you lost three customers in that line.

Convienant pharmacy drive-thru, friendly service, open 7 days a week, and I especially like their app for refilling meds online

You shouldn't get any star. The help was not capable of being in the pharmacy drive trou. Are u kidding me

A busy pharmacy with a hard-working crew that usually "get it right", always helpful. Not always perfect, but I have yet to have a bad experience, and I have been using them for nearly a decade. I HAVE seen some pretty awful customers act like spoiled children, demanding service as if they were the only people in the world and making it hard for everyone else. I also use the FedEx pickup service over in the photo dept, a good option for me as I live in a rural area where the drivers tend to get lost. Need snacks, beer, food, wine, medications? Go to Walgreen's, save some $ and time.

Never really had a bad experience with this Pharmacy until today. There was no one in the Drive-Thru and after giving my childs information for his medication I waited for over 15 minutes for the pharmacist to not come to the window and I had to leave my son's medication there because I had to go get my daughter. I really don't know how hard it was for the pharmacy tech to ask me if I had any questions which I didn't and then for the pharmacist to come over there and scan the medication so I can get it and go on my Merry way. They have done that before when the pharmacist is on the phone. Guess the people there dont have much common sense. I really don't want to know how much longer they would have had me wait if I didn't have anywhere to go.