Walgreens, Grand Prairie TX

Came to this location because my local walgreens was out of the medication I had been described. Stood at the consultation center waiting for help. The girl who was at the computer looked at me, didn't say nothing to me at all and continued with what she was doing. After she finished, she grabbed her bag and took off! Ignoring customers is not customer service at all. After a few minutes another girl saw me standing there and came to help me. After explaining to her the situation, she looked but unfortunately they were out too. I requested her to look up and see what location has it in stock, she said there was no way she could do that, didn't even try to call around. Not very helpful at all.

Stopped by the drive-thru on the way home from the hospital. Super helpful staff got the meds out unbelievably fast, and even helped find a great discount on the medication!
Just what we needed after a long day in the ER!

I came here for a Covid Vaccine (with appointment) I been here 40 minutes waiting, service is terrible

I believe things happen for a reason and Amanda and Renee where so amazing! I’m so happy I came all the way over here (30mins of a drive) so worth it!
Im truly happy with my experience and I just can’t thank them enough for their help and fast service
Thank you ladies God bless you

Went in to use atm had my shirt covering my face like i always do when i would go to this location even though they have no sign stating mask required on door or showing anymore. Clerk lady says you cant come in here without a mask and tried to hand me one, i said no and f u will never go back to a walgreens. F walgreens and F that stupid dimb B**ch!

Every time I come here the drive through pharmacy has a giant line. They never have my prescription, or they do but not in the correct amount, or I pay to fill 2 of them and they only give me one, or they're randomly closed. I'm really fed up with this being the only 24hour Walgreens near where I live. I wish there were more locations open late near me, and I wish my medical insurance would let me use a different pharmacy but they have a contract with Walgreens so I have to use them.

Has to be the worst location I have dealt with. Horrible customer service from the pharmacy not answering the phone, to the front desk clerk.

I would put a 0 instead I put 1 the worst nite after I have been coming to this store for about
10 -12 years the manager plus the 2 associates
Are the worst.

Every pharmacy visit here takes LONGER THAN AN HOUR. EVERY SINGLE VISIT. Consider time management training and staffing properly to avoid this inconvenience.

The only reason I gave it 1 star vs 0 because it wouldn’t allow it. I have never seen a pharmacy so unorganized. The prescriptions are really expensive, not to mention they lost my prescription. Husband dropped it off and then went to pick it up they had no record of it been dropped off. I’m done with Walgreens, especially this location. Please stay away if possible.

Every time I call they hang up my calls, or send me to someone else then they put me on hold and hang up.

In and out for drop off. Staff courtious and receptive. Overall appearance of store both clean and shelves neat and full.

The worst part about this store is the pharmacy.they never have your medicine ready and they are super slow.and have horrible attitude

Pharmacy don't ever help me. No matter what. If I could give negative stars I would. Today I needed a prescription filled. I was willing to pay full price. VA giving me a run around about it. I called them. I got the bottle. Not sure what I did with paper work that comes with bottle. Bottle has prescription information on it. But, even being willing to pay the entire cost. Walgreens would not help me 1 bit.

They claim to be open 24 hours, but there is no pharmacist there at night. The only Walgreens pharmacy is 20 minutes away and is understaffed at night. At that pharmacy, be prepared to wait at least 2 hours if you are going after 12 PM.

This is the worst Walgreen's I've ever been to. Was at the pharmacy for over an hour trying to get my medicine. I tried calling ALL DAY - MULTIPLE TIMES. They simply do not answer. Also, people working in the pharmacy treat their job like a joke. Customer service is no good at all.

The pharmacy is below average.took several phone calls to even get my meds in and around 14 days afterwards to even receive them.avoid this place at all costs go else where

Called Walgreens today for my mom prescriptions spoke with Amanda at the Pharmacy was very nice and professional. Thank you Amanda!

They call me by name. I go tere alot. I call my other home. I Enjoy talking to them.
They help you out when you need it they mite be busy, But they will let you know they will be with you in a mim.

My review is for the pharmacy, they never have any medication in stock. Whenever my doctor calls in a prescription they never let me know until I call to check to see if it is ready to let me know that it's not in stock and they have to order it. It never fails, I will never use this location as my pharmacy. I don't have any issues with the store just the pharmacy.