Walgreens, Tomball TX

The Pharmacy is a joke.
Go somewhere else if possible!
Not enough pharmacist.
No friendly. Not at all

Unreal! I felt like I was on candid camera.
I normally have to use CVS for my insurance but they were out of the medicine I needed so the doctor moved it to this one far from my house so by the time I got there this was my second pharmacy to be to today! I drive up to the window at 1pm and she said, “I will have it ready in 15 minutes so please come back, ” not be back in EXACTLY fifteen minutes because we close for lunch at 1: 30pm. Needless to say, they were closed when I return and she is walking out and sees me and tells me that she told me to come back in 15 minutes not 30 minutes and proceeded out the door, acting as if my prescription is ready. I just didn’t make it back in time. So then, I sit, 30 minutes from home, while I don’t feel well, and wait for her to come back from lunch. Another lady helped when I returned and she said she was sorry but they are OUT OF STOCK too and that it wasn’t ready at all! That is when I really thought they were pulling my leg. Nope, she was serious! Such great customer service! I’m just glad I don’t have to use them on the regular!

Came out this way for work today and this was my first stop of the day. The store was clean and SPOTLESS bathrooms. Even though I didn’t buy anything I was greeted warmly and given a “have a great day”. What an enjoyable way to start my day!

Okay since the Coronavirus they have became way harder to work, call and get told one thing. Then are arrive and told something else. It sad because I really did like the stuff most was friendly and nice, but there a few that I didn’t really like dealing with.

When they was open 24 hours it amazing! Since they are next to HCA Tomball Hospial it makes no sense to not be 24 hour pharmacy.there been a few late night trips to the hospital, and got antibiotics or other RX given by the hospital staff.

Micheal I believe manager there or a worker was very helpful when we came into the store for pharmacy prescription after I got out of the emergency room. However the pharmacy was closed. Right before we left he stopped us from leaving and took his time to call other locations for us to find us an open pharmacy so I'd be taken care of. Very hospital and very great customer service.

BAD CUSTOMER SERVICE AND RUDE!
I used the atm inside of this Walgreens and asked the cashier (who was sitting down on a chair and seemed bothered to get up and help me) if they could break one of my 20s for 10s because that’s all the atm gives and she comes back with in a snarky tone “not unless you buy something, it’s polite to buy something” as if I didn’t already use one of their services?
No thanks and I get my prescriptions there and will never be there for any of their services ever again.

Walgreens in Tomball are working hard to make Everyone safe during this Covid 19 so do your part wear your Mask so help yourself and others so not hopefully get this awful viruse.

I ordered 4x4 prints along with 4x6 prints well they were all printed on 4x6 photo paper. I asked the lady if she could cut them and she said no.

Called to speak to some one and I was told they are too busy and understaffed to see if they had a product