Walgreens, Dallas TX

Pharmacy likes to close up early even though I arrived to the window during normal operating hours. Really unprofessional.

I went through the drive through at 6: 48, it was closed up so I parked and went inside. I got in line at 6: 50, waited 10 min and the pharmacist told the assistant to finish who she was ringing up, but that was going to be her last customer. The pharmacist told me I could come back in the morning. I told him I’d been waiting and I only had one prescription to pick up, it would be be quick. He said it was a Walgreens corporate decision that the assistants don’t get paid after 7, I’d have to come back in the morning. I couldn’t believe it, he wouldn’t serve me even though I had been in line. I work in customer service and it is apparent Walgreens doesn’t encourage serving their customers.

I am reading the store, five stars, because of the overall kindness of the employees with me, exception of one man who is very rude, refusing to tell me his name or wear a name tag and bullies his coworkers into Aldo not telling me. I will not let my experience with him affect my score with this particular wall greens as he is the only issue I have ever had here and as of today, I finally had enough of his harassment and refusal to tell me of his name and so I reported him to corporate and hopefully corporate will address this, this is the first time I ever put his harassment. However, this is not the first time he’s harassed me based on his misunderstanding of how the Walgreens W cash program works. It’s not my job to educate him. I had to do his job every other employee there understands how to use these points any redeeming process he is the only one who not only does not understand it, but is extremely combative in conversation and if you ask him his name, he will tell you to get out of the store as if it is his store. The female coworker today I requested her to tell me his name, and he bullied her into silence after she asked him why he wasn’t wearing his name tag. People like this should not work. Customer service report has been filed and if his blatant disregard for company policy continues more reports will also follow with corporate. I almost took his photograph, however due to his severe instability mentally I did not risk my safety to do so. Walgreens overall is wonderful. The other employees are kind and I feel terrible on behalf of the poor woman who was silenced by that man when she was doing her job correctly. And yes, she was wearing a name tag.

I was employed there in April 2022. I got assulted in July 2022 by a customer over a Cash App transaction. I got hit in the face and my frames was brocken. Police was called. I guess distrect and corperate saw the footage nothing was done about. Still trying to get a better understanding of why I'm not getting taken care of.

I waited 20 mins with my baby for someone to open to restroom. I asked several times.

The employees are completely doesn't care about customer. They hanged up on me 2 times when I requested to cancel my online order then the manager came on the phone were like just give me the name then I cancel it then hang up really fast. I will report this location to the corporate.