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Walker County FCU, Huntsville TX

Address 1802 Normal Park Dr, Huntsville, TX, United States
Phone +1 936-291-2171
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-6:00pm
Website www.walkercountyfcu.com
Categories Federal Credit Union
Rating 3.9 16 reviews
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Walker County FCU reviews

16
Sort by: date highest rated lowest rated most helpful
user
March 21, 2023 9:07 pm

If you mobile bank like i do and never step foot into the physical bank then beware.the app for your smartphone is horrible. It wont let you pay bills. You can make transfers or check your balance half the time. The other half the app is down.

Asia
January 19, 2023 7:33 pm

They treat you like a number instead of family. Plus when you call or go in and ask them questions they are rude. I’m pretty sure they treat you according to how much money you have.

Natali
September 30, 2022 9:27 pm

Karen was easy to work with a quick to respond. We got our financing pre approval for a car loan same day and the best interest rate in town!

gerald
September 01, 2022 11:40 pm

I love walker county federal credit union. Robert and Karen are the best! They treat you like family.the best bank ever!

Darlene
August 25, 2022 9:29 pm

I have done business with Walker county for over 20 years never in my time has anyone been as rude as Rachel that works there the girls that answer the phone are very polite but I do have to say I'm very disappointed in her people skills other people were around when I called and heard the rudeness in her voice definitely not the experience I normally would have with the bank I do not recommend dealing with her

Oscar
August 06, 2022 4:57 am

Walker County Federal Credit Union is a great close knit family, they will go out of their way to help you with your lending needs!

Angela
May 05, 2022 9:59 pm

Just wanted to give a shout to WCFCU for always providing me with awesome customer service and taking care of my wants/needs. Extra shout out to Karen for the quick and same day service on a loan request! Love my WCFCU peeps!

Timmoty
May 03, 2022 5:03 pm

The worse bank ever please go to a different bank they steal money out your account and lie about it and Rachel can go to he**

Jason
December 13, 2021 11:40 pm

I've been with these folks for years now and they've always been sociable and friendly and they've never failed to promptly address any issue I've had directly instead of the usual no hurry "I'll look into it" attitude most places seem to have as their sop.

Jay
November 27, 2021 7:08 pm

Do not be fooled by their "Treat you like family" "Hometown bank" rhetoric! They are absolutely no different than any big box bank in any big city. They don't offer any atm refunds (even though they have only one atm with their name on it in the entire town, so you HAVE to so others sometimes). They treat you like a number just like everyone else. Honesty means absolutely nothing to them. And if that magic little number isn't exactly perfect or you've got one negative thing on your credit. THAT is what defines you to this bank. You aren't a hard working blue collar honest living human being, you are exactly that number no matter how hard you have struggled in this unprecedented world to maintain honesty and integrity. To Walker county FCU, YOU are just a number and they see it strictly black and white. Do as I plan on doing and take your business elsewhere, they obviously don't value it at Walker county fcu.

Aron
October 25, 2021 8:14 am

Great friendly staff. They are very helpful for your needs. It's the first credit union that have been apart of, I haven't had to worry about them being bought out.

Courtney
June 16, 2021 6:41 am

I enjoy working with the staff at WCFCU! They are so kind and so efficient with everything that they do. I am grateful to have such wonderful staff working on my financial needs.

Robert
June 02, 2021 11:23 am

Easiest and quickest vehicle loan application experience to date. Staff is friendly, informative, and professional.

Tyler
December 29, 2020 10:39 am

Great credit union with great service. I have personally worked with Karen Denman several times and highly recommend her excellent work ethic. She is very personable and quick to help. On top of great service they have great rates to boot.

Karen
June 03, 2020 1:54 am

We have banked here for almost 30 years. Their service is as good as it gets and we've never found anyone that can beat their auto loan rates. I have had very few problems in that time but if there was one, a quick phone call was all that it took to get it rectified. They really, really care about you and your business!

TheMCA200
January 16, 2020 2:42 pm

Friendly staff and great service! Paula helped get me a way better rate on my car loan. So happy I refinanced with them!

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