Waller County Paint & Body Shop & Complete Automotive, Hempstead TX

Our car broke down in Chappell Hill and the folks at Waller County Paint & Body were super helpful. The roadside support guy tried everything he could to get us back on the road. When it became clear that we needed a new part, he coordinated the tow, and they very kindly transported us (including my elderly mother-in-law) across the highway to a restaurant where we could wait for a friend to come get us. The cost to replace the part was quite reasonable, and everyone we dealt with was polite, friendly, and helpful.

Jeremy was polite and friendly. He was eager to assist us with the tow of our car even though it was well after midnight when he had the car loaded and ready to take us another 20 miles.

I was stranded at a gas station, Jeremy with Waller County Paint & Body come through getting fuel and helped me with no hesitation, this guy is a blessing. Thank y'all so much.

Locked my keys in my trunk and 2 gentlemen helped me get them out by trying many differentways. I highly reccomend them if you need helped getting your keys out!

From the towing service to the body shop.highly recommend. They care of your equipment and go out of their way to ensure your needs are met.

Had a great experience with this shop! My car broke down at a Buc-ees nearby, and Jimmy from Waller County Paint & Body was sent by my insurance to tow my car. Unfortunately, the shop that my insurance sent us to was closed down, but Jimmy went out of his way to take me to Waller County so I wouldn’t be stranded. They immediately assessed my vehicle and fixed it so I could go home within the hour. Highly recommend them, they’re very friendly and go out of their way to make sure your car gets fixed no matter what!

Lady in impound VERY RUDE. Police impounded my car and im trying to get info about it and she tells me “shes tired of explaining herself” when this us the FURST time she spoken to me. I would NEVER recommend. Be cautious

Claimed my low side suction hose was leaking. Turned out to be my condenser was clearly leaking. They will try to scam your insurance. Either they're terrible at trouble shooting or they're liars.

Not one of their tow trucks almost killing me just to merge into the high way. If that’s how irresponsibly they drive I can only imagine the type of service they provide. SMH literally almost killing me just to merge.

Great service. Mark and Dennis the best. They really took care of me when my car would not start. Highly recommend Waller Paint and body.

SCAM COMPANY.
I had a simple tire that needed to be changed on the new section of 99. The shoulder is a lane wide, non-rushhour, and the flat was on the passenger side. The driver called to ask what kind of coverage I had so that he could charge them for a tow vs a tire change. When I did not tell and called AAA they did not show. 2.5h wasted because I would not play into the insurance scam

WOW - I can't say enough good things about WCP&B. I was involved in a bad accident (hit and run). Their tow truck showed up very fast to pull me out of a ditch in the dark and rain, then drove me to a dry location where we waited for my son to pick me up.

Their body shop wasted no time and got to work on extensive repairs to my vehicle (it was almost totalled). They had my car ready in 4 weeks - much quicker than I anticipated considering the amount of damage - and when I got it back it looked and drove like brand new. You would never know it was in an accident. They did a FANTASTIC job!

The staff was also friendly and called multiple times to give me status updates on repairs.

In the unfortunate event you're involved in an accident, this is the place to get it fixed. Great work! I highly recommend!

One of the fastest towing experiences I’ve ever had! The guy who towed our car was very professional, friendly, and knowledgeable. He also recommended us a tire shop to provide us with further assistance. I definitely have to give this company a 10/10! Would definitely recommend to friends/family. Thank you so much for all your help!

They take great care of your vehicle and communicate with you as they work on your vehicle. I highly recommend them.

Awesome service
Fyi they have new wide selection air fresheners for ure vehicles in their office.
Made locally

Had to get a tow after the car dying at work. I was stressed, Wayne was INCREDIBLE and I’m so very grateful! He was super knowledgeable, nice, and got the job done quickly. Thank y’all!

I always bring my car here and I've never been disappointed. They always do a good job.