Walmart Auto Care Centers, Dallas TX

I needed a battery for my car immediately.
I called this location and I got there just as the were closing up.
I explained that it was an emergency and they got me right in and installed it in about 15 minutes. Battery, installation and 3-year warranty for a great price. Exceptional customer service.

Decent service, best Walmart I've been to, but really long wait time for tire and valve stem issues

Ordered and paid for tires and scheduled an appointment three days out. Morning of appointment got email saying not in stock we will let you know when they come in. Tried calling store, would never answer the phone. Cancelled order.

First time I changed the oil there they lost the oil drain cover. Second time they overfilled it. I noticed a month later. Walmart workers work like Walmart pays them.terrible. Never ever go to Walmart for any car service. Beware!

Every time I call to get anything or even get a tire priced. I will call numerous times at different hours and it’s always just keeps ringing! Then I get transfer to customer service for them to just forward me back to the tire shop, and the line keeps ringing for 5 minutes to just get hung up on! That is the WORST customer service I’ve ever seen! This is why y’all will NEVER get my business! If I could give no stars then I would!
I will gladly drive out of the way to a Walmart that actually picks up their damn phone!

Lady cant even read tire numbers correctly seemed mad to have to go look at my car. In the end apparently they advertise having the tire online but dont.

By far the worst lack of service I’ve ever experienced. I came to this Walmart Auto Center Over 40 minutes before close only wanting my break light replaced and oil changed and was told before even finishing my sentence that they’re full and aren’t taking anymore cares although there were 3 mechanics just standing around the register and I waited in line 10 minutes while they all stared dumbfounded at a computer screen without even asking what I needed.

Absolutely horrible, the service was terrible! They left my vehicle extremely dirty with oil all on the hood all on the door even on the gear shift and the steering wheel, after getting a oil change worst experience I've ever had.

Nice people but talk about lazy.nobody answered my first 4 phone calls, 5th time was a charm. After replacing my tires the mechanic refused to put my spare back on.

Billy was absolutely amazing, He was very informative and even stayed late to change my two front tires!

Worst place ever. Said it would be 15 minutes well over an hour now. Don't come here for an oil change. Rediculous!

They had to move the seat and angle of the back to move car into the bay. Less than a minute time in the cabin and you had to spend half of it changing seat position? I have no words to describe my feelings, it's unbelievable.

They told me they will call once the job is done. Didn't receive any.

Asked to check if any signs of oil leakage. Do I have to even tell whether they did it or not?

Worst customer service. Don’t ever go there. I would rather go to the Walmart auto center in Plano although it is very busy.

Made me wait for 4 hours to get my tires changed, after which they inform me that the tires were not available. That was followed by placing blame on different employees saying someone should have checked the stock/inventory.

2 hours to change a tire and not counting from the time I was waiting. Then go see what is going on. And the guys are not able to unscrew my tire.then they refused to do it.

Update: Afterwards went home and used the tools that come with the car and was able to take the tire out. These guys are not expirienced and will find any excuse to not do the job, do not know what they are doing. If you buy your tires there. Go somewhere else to change them.

They don’t know how to change the oil light indicator after completing and oil change. I paid 60 dollars waited and hour and then had to wait another 30 minutes for someone who knows how to do it. Who even knows if it was actually changed. Save your time and money and don’t go here

I changed my tires here twice and after I left within few weeks it started losing air, and this happened twice. I came back the first time and tried to talk to them about that they did a bad job putting on the tires the guy at the cashier with the worst customer service experience told me it is ok we will take a look at it afterwards he charged me $170 for fixing it and told me the problem was it had old tubes or whatever! While ignoring the fact it is their responsibility to take care of that the first time they put on the tires, I left trusting that guy with bald head forgot his name. Now this has happened again when I needed a tire change again and it looks like they do that on purpose to make customers come back to pay $10 and to waste time shopping at Walmart.careful don't change your tires here! They are a scammers. Making 10 dollars and wasting our time making us want to shop more at Walmart! Douchbags! Make money while doing the right thing, not taking advantage of loyal customers.

Worst car service ever and customer service! They don't deserve at least one star from me right now! Yesterday May 29th 2019 I went to the Auto Care Center to get a patch for my tire. Something that I paid almost $50 extra for free patches. They took an hour and a half long to tell me that they could not put a patch on my tire at all. They told me about my sensor that was broken but I never expected it to be inside my tire with other broken metal parts! So today May 30th 2019 I woke up and saw my whole tire deflated luckily I had a spare and went to another tire shop. I asked them that they can patch up my tire and they told me yes. While the process of getting my tire patched they found my sensor and the broken metal parts inside the tire. You can tell in the pictures that how they just threw it in there and air up my tire and let me drive my car like that. I live 3.5 miles away from the store within that process of me going home Tire could of popped and caused me to be in a car accident luckily nothing happened. But still this is not acceptable at all! So if you're reading this please don't ever go there to get your tire replaced or repair! It really shows how much they care about what they're doing with people's car!

Been holding on line for a total of 20 minutes and they just finally hung up on me. Service Center is not answering the phone the operator transferred me several times and nothing. Boooooooooo Service Centerrrrrrr.

Awful experience! If I could I would not even give them one star! I don't usually write reviews but this one is necessary. I went to have my battery replaced because it was not holding a charge and it was still under warranty. Connor, the department manager informed me they would not replace it because they had to charge it first and their charger was not working. Then he suggested I take it to another Walmart. I told him my concern of going somewhere and it would not start. Then he suggested I should have jumper cables in my car or I could use uber if it didn't start. I have never experienced such condensending and rude service and of course I will never go back!