Walmart Auto Care Centers, Forney TX

People were yelling and screaming while managers were just standing around. While they did do everything fine with my vehicle they did not with someone else’s!

They don’t answer phone. When they do, hold time is forever, then they promise to call back & never do. Terrible Customer Service!

Do not come here for tire needs. Go anywhere else like Forney tire and service. I waited here watching the “mechanic” struggle to rotate tires taking him over an hour on a single car. I was third in line. Called a place down the street was in and out within 7 mins. Joella the manager is clearly not doing a very good job here

Absolutely horrible experience. I called to ask them when they’ll be open, I was told they’ll be back from lunch in an hour which was okay, I waited in the parking lot for over an hour or two and no one ever came back. I called the customer service and they said they were open and I looked again to be greeted with a closed garage. DO NOT GO HERE! The employees are either careless or liars.

Extremely slow service, 1.5 hours for a flat tire and tires rotation, no knowledge of effectiveness time at work, several just walking and clocking time, no matter on customer service experience.

I came on a Saturday and the guys where Tony and Wally. They said they were short staffed. Wally checked one car in and then changed the oil. Anywhere else they would check everyone in take your keys so you can leave, not here, not today. This never happens at other Walmart stores. I will not come here again. Do better Walmart, fully staff your departments. We are sick of your poor customer service and managers that hide. They don't even have fans, no wonder why they are moving so slow. Please hurry HEB and save us.

Another missing product ground beef on a pick up. Called and the manager lady looked around and said nope sorry? It's time after time and they don't give a chit. Calling Corporate.

Tim was very helpful.when other associate refused to help me & told me there would be a wait so I prob should go to another location, Tim helped me immediately. Battery was affordable and came with amazing service

Very pleasantly surprised. The cashier was very helpful and polite, and the technician Tim did an excellent job. Definitely will return.

Nice and helpful mechanics (5 stars to them), absent Walmart customer service associate (1 star to them).

I had an appointment and needed to talk to the associate. No one answered my call. I called 5 times and all were disconnected about 3 minutes after ringing. Pulled up to the shop and was greeted by the mechanics who helped to check me in. I was a little late due to traffic but they said it was okay. The tire shop walmart customer entrance was still closed at 7: 20am. The mechanics let me in the side entrance and I waited for my tire installation. The tires were installed quickly. I paid the clerk about 30 minutes after I arrived at 7: 15am and she said I would have to wait for the mechanics to bring my keys. I sat waiting for 15 minutes for my keys. The clerk left the auto center again. I talked to the mechanics and they said they left the keys at the register. I waited again for the clerk to come back but she didn't return. I grabbed my keys myself, which were next to the register the entire 25 to 30 minutes while I was waiting for them to come back.