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Waxy's, San Antonio TX

Address 234 River Walk St, San Antonio, TX, United States
Phone +1 210-229-9299
Hours 11:00am-2:00am
Website waxyoconnors.com
Categories Irish Pub, Bar
Rating 2.7 15 reviews
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Irish Pub Waxy's reviews

15
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Lulu
September 25, 2023 6:34 am

A place with a warm and welcoming atmosphere with typical Irish decoration with a variety of beers, whiskeys and traditional Irish foods. An ideal place to relax, enjoy live music and have a good time with friends or family. I highly recommend it

Aranza
September 02, 2023 6:03 am

Be careful with this place they are charging customers more in there taps. The manager has not returned my money back and they keep charging my bank account. Be aware of this place.

Jay
August 25, 2023 1:40 pm

Cool Irish Bar with footbol, nice whiskey, & the best lamb shepherd's pie around.however, that is where it ends. Bartender who served us was awful. He spent a lot of time socializing with regulars, but we were never asked about our meal, never offerred another drink, & could not get the bill until we asked a waitress to get it for us from the bar. No tip left & prob will not be back.

Woody
August 23, 2023 3:08 pm

Not the best Irish food I have ever had but it was a nice atmosphere and the service was spot on.
Right on the Riverwalk which was convenient. Food was slightly overpriced but that was expected considering the location.
I would recommend to travelers looking for traditional Irish fare and a pint.

Jessica
August 16, 2023 10:16 am

Wasn't feeling heavy food, given the heat. Ordered the chicken pot pie, interesting, not traditional pie but puff pastry floating on chicken stew, heavy cream cheese. It was tasty! Service was exceptional.

juan
August 13, 2023 8:51 pm

The night started well, in san antonio u itl we got to ways. Bartender was rude after 3 drinks we couldn't be served more because we didn't leave a tip. We did tell bartender we were actually leaving a hefty tip before we left. WHICH WAS ONLY AFTER 3 DRINKS. I COULD UNDERSTAND SOMEONE THAT HAD BEEN RUDE OR DRUNK BUT BEIGN NEITHER.lost a hefty tip and a good customer that comes to SA yearly. SA has gone slowly down the drain with these businesses.

Dayna
August 08, 2023 12:45 pm

Our first experience on a Sunday night was nearly flawless. The hostess dropped her vape that I’m pretty sure was more than nicotine and there was a woman who had been over served being belligerent but those were minor.

I just tried to go back and had the most uncomfortable interaction with an employee who seemed like he was on drugs. When my family tried to ask where our reserved table was two employees who were eating told them to just sit anywhere without trying to really help. It was so uncomfortable my family decided to eat elsewhere.

Anton
July 31, 2023 11:00 pm

The front girl didn't say hi and was mean and unaccomodating. We waited 10 min for anyone to take our drink order and no server showed up. We abandoned ship.

Tina
July 25, 2023 5:25 pm

Really good food & atmosphere. Waitresses were super lack luster. Giving three stars for service only because the guy who brought the food was on point.

Kelsee
July 20, 2023 9:01 am

Had a blast last night. Loved the atmosphere. Everything we ordered was amazing. Bartenders kept walking around making sure everyone was taken care of. All in all great place.

D Hughes
July 10, 2023 5:20 pm

Went to Waxy O'Connor's Irish Pub on the San Antonio Riverwalk over the weekend and it was horrible. So much for spontaneous decisions! My lady friend and I were recommended to go there because they are dog friendly, so they'd give us some water for him as we ventured further from my vehicle than we initially planned. The female server, Marie, gave my friend and I attitude for just asking for water for my dog. Eventually ignoring us and going inside, another server, Joey (?), came out to ask what we needed and immediately went to the stand that Marie was first at, to get a dog dish and put some water in it for my buddy.

My friend asked if they had what she was looking for and he told us that they didn't serve it there but some of the other establishments do/might. We left and came back to catch our ride and decided to get something from Waxy's since Joey was so helpful, but Marie came back outside and started in with us about petty things that we were told by her coworker that was fine. When asked she lied and said that this was against the law and that. All the while my dog was being barked at by the other customers' dogs and he just sat there looking at them (trained), our cups that she made a big deal about was taken off of the table, etc. She had NO REASON to give us problems but went out of her way to do so.

Finally tired of her sh*t, my friend asked to speak with the manager. Again, she lied and said that there wasn't a manager. She went inside anyway and spoke to him while Joey continued to apologize and smooth over the situation with me. We canceled our order and left.

In talking about this on the boat, we discovered that the boat driver has had similar run-ins with Marie and looking at other reviews, this is prevalent! She must be a part of the owner's family, or the entire establishment is like her to continue to get these terrible reviews (IMO). Looking at other reviews and thinking back, it seems that the complaints don't come from a certain demographic as much. Hey, what do I know? I'm just a minority Veteran that makes decent money that still gets treated this way in 2023.

No! That last statement is not a conclusion that I jump to easily.

Iris
July 10, 2023 8:54 am

A female server (shorter & heavy built, Marie is her name) had a very nasty attitude with us. We asked for water for our dog (they gave water to other dogs so we knew it was okay). She looked at us rudely, walked away & never came out. Another waiter (a male, Joey) came out with water & was very apologetic. We ended up leaving.

On our way back, we see the nice waiter (Joey) who continued to be apologetic to us. We decided to order wings. There's another couple outside (near us) with two dogs eating their meal. We order our wings & the same female waiter comes out with attitude telling us we can't have our outside cups on the table. We tell her it's fine, we'll move, but the other guy said it's OK & she needs to be better about how she speaks to customers. She continued to be rude so I finally went off on her.

Asked to speak to the manager, she said there is none. I go inside & explain to a gentleman behind the bar (he said he's a manager) how she's been excessively rude. She comes in behind me, being rude & lying saying that we're upset because she told us we can't have cups on the table. Then she pushed me from behind to get to the register & claimed she was trying to get to the register. I told her she needs to say excuse & if she touches me again, I will defend myself. She continued being rude. Another guy comes & I explain my frustration. Thankfully she stayed quiet this time. I informed him they're going to lose customers because of how rude she is. She went out of her way to be rude & make sure we knew we were not welcomed there.

We get on a Go Rio boat & announce that we do not recommend this restaurant because that server (Marie) is super rude. The Go Rio boat driver shared that I'm right because she had a similar experience. She went in with her coworker and had a similar experience with Marie going out of her way being rude, ignoring them, etc. Similar to my experience.

Marie feeling that comfortable to be so blatantly rude to customers & no one said or did anything. Bad business practice. I don't recommend this place. However, Joey really made up for her unprofessionalism. Thank you Joey. They need to fire Marie. She's disgusting in every way.

Jonathon
July 09, 2023 6:31 pm

The shepherds pie was extremely disappointing and extremely low effort. They cooked the ingredients of the “pie” to be made in 3 steps. They cooked the ground beef and peas not straining the grease together, then dropped some gravy on top, followed by some custard-style squeezed mashed potatoes in a loose spiral before placing all into oven with a very very light crispy on the mash. My 8 year old does a better pie:/. The beer selection was also very lacking.

The crispy fish sandwich was less than desirable and lacked some very needed flavor.

I think there is clear reason why this place isn’t very popular when visiting

Posted @ 530p on a Wednesday

An employee very clearly didn’t wash his hands

julie
June 30, 2023 12:37 pm

Bartender expecting tip after 3 rounds of beers! Let me give you a tip mr bartender, next time wait for your tip when im done consuming!

Devin
June 07, 2023 10:27 pm

Amanda was a great bartender, drinks appetizers and food came out fast and taste great! I Definitely recommend the BBQ burger

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