WDS Logistics, Schertz TX

Would give 0 stars if I could. Delivery arrived I was never notified when it would be delivered. Left in my drive way accessable to the street. Huge pallet 4 heavy boxes. They did come IN MY YARD to leave the slide. Called and spoke to the director who told me they only do curbside deliveries as they aren't allowed to go "in the yard". When I asked why they came in my yard to leave the slide they had no answer. This item was way too expensive to be left in the street where someone with a truck and help could take it. Worst experience ever. In the future I'll research who is contracted to deliver these items before purchasing. They are the worst.

To your response I reached out to the company I got it from who said this is the first they heard of this. If your employees are to "abide" by these rules why do I have video of them walking ON MY PROPERTY to leave PART of the order? Make it make sense. It all comes down to this company having POOR CUSTOMER SERVICE.