Wells Fargo Bank, Katy TX

Mr Travis Omini provided an excellent service, he was helpful, patient to explain and answer all my questions to open a new bank account. He even stayed extra minutes after the bank was closing to help us finish completing all the paperwork. I highly recommend his service.

Travis Omini assisted us: An excellent professional! He put all his effort into opening the account for us, staying after hours until he finished all the paperwork. I really rarely saw people with that dedication and love for work.

If you need to open an account and you are short on time, go see Travis Omini! He’s fast, efficient and friendly! I was in and out in less than 30 minutes, best customer service I’ve had inside a branch

My son and I dropped in to open a new bank account for him and had the pleasure of having Travis Omini help us. He turned a mundane task into a memorable one for us with his charismatic demeanor. Thank you Travis! We’ll be back.

I came in to open a joint account with my husband, and Lateshia Higgins was fantastic in assisting us through the process. She made it all seem so effortless and smooth. Our 9 am appointment was right on time, and the whole process took about 40 minutes.

If I can give zero star to wells Fargo bank in general I will, I can't even express how bad this bank is, first they got a check I deposited in to my account that was available the next following day turn out two days later my account was overdraft because they decided to retained those funds with out telling me in advance letting me with $0 dollar for about a week, I called them and begged them asking if they please can release my money because I was facing a very bad financial situation and they keep telling me sorry is nothing we can do about it you have to wait I even had to paid returned payment fee from my automatic payments just because of what they did to me and now I'm dealing with them about those $300 bonus they offer when you open a checking account my 90 days already past but they telling me now I still have to wait defiantly this bank is the worse bank I has been dealing with if anyone are considering to open an account please choose a different bank they're not good at all.

Lived in Katy about 5yrs. I never had a problem with this branch. Always have been nice and friendly to me.

No drive up ATM
And the walk up ATM's rfi scanner is broken

AVOID THIS BANK UNLESS YOU DON'T MIND BEING INCONVENIENCED BY HAVING TO GO I TO DO ANYTHING!

ATM never in service! Down more then in service, Dane story waiting on service! At least 3 days a week down

Thank you so much for best customer service. Special thanks to banker Renzo A Zorrilla for great customer service.

During my recent visit to the bank, I had an unfortunate encounter with a bank manager whom I found to be extremely unprofessional and disrespectful. Despite having made an appointment and the banker's willingness to assist me, the manager interfered and hindered him from fulfilling his duties. This experience has left me feeling deeply disappointed, undervalued, and disrespected.

Excellent treatment and service in general, all very helpful and attentive and especially Miss Julieta Salgado, very attentive and with great respect and affection, explained everything to me. Congratulations

This location is the worst Wells Fargo location I have ever seen. Employees in this location are very rude and unprofessional. They acted as
they did not know what they were doing. It certainly brings down the reputation of Wells Fargo.
They need to close this location.