Wendy's, Waxahachie TX

My co worker and I went through the drive thru on our way to work and they got the order wrong, he ordered a double meat cheeseburger and received a single pattie with one bun (no bottom) called back on break and spoke with Marissa who called him a liar and said if you're not lying bring it back now.lady, we're at work, we're not leaving right now. She didn't care continues to say he was lying cause he wouldn't leave work. She said we'll keep it and bring it back when you can.girl who is going to keep a burger until they can get back to your wack establishment who can't remember to use to two buns and two pieces of meat. I mean who's going to make up a story like that?

Consistently good! I have made several trips and have always been pleased with my purchases.

We got our food before we could sit down so that is good. However there was absolutely no salt on the fries. But other than that our visit at Wendy's today was great!

Too bad I have to give a star at all. I ate here and got food poisoning and threw up for an entire 24 hours then when I called the store to tell them about it, they laughed and snickered over the phone. What a bunch of a holes never again will I ever go there! That means they’re not running a clean restaurant.

Every time I go get food for me and my 2 kids people throw the food in a bag and gives it to us i will never go there again and if you do check your order

Drive through at 8: 30 pm on a Monday night. Car in front of me waited 5 minutes then left without ordering. I waited 10 minutes after that before giving up. Let me reiterate, the restaurant took 0 drive thru order in over 15 minutes of waiting. People behind me literally left from waiting so long. This isn't a one time event either.

They might compete with Chick-fil-A on price but the service makes me think it's not worth the savings. I could have saved 15 minutes going across the street for an extra 10 dollars. If McDonald's servered a value meal combo, I don't think this location would survive.

I have seen this Wendy’s location at its best and its worst, but no matter the speed of service, I get a solid meal each time. Looking over one star reviews from 4 years ago, I can definitely see those happening, but never experienced overcharges or complete customer neglect myself, just a refusal to take my order inside with a wrapped drive thru, but that was long ago under different management. It seems this Wendy’s could be turning it around, as all my most recent visits the past year or so have all gone smoothly and deliciously. What made me finally leave a review was their willingness to work with me while all of their computers were unexpectedly down directly after I ordered. I did not have quite enough cash to cover my order and the reboot time for the system was about 10 minutes. It was a little disheartening and I can see where most people would give up and go elsewhere, but I was adamant on getting Wendy’s today. That ten minute wait turned into three, as they already had my order ready and offered to take my slightly short cash instead of waiting to pay with card. Everyone was very kind and transparent about the situation while still remaining calm, yet quick and courteous. Thanks for saving me some time! Keep up the good work!

The meat product is not what it used to be. Restaurants are cutting costs to stay afloat, so things have changed, especially after the vacc/demic.

Just went to Wendy’s I wanted a $5 biggie bag so I went inside every employee in the store just looked at me and one even took a spoon full of chili and looked at me no one said anything then they started speaking Spanish I guess to see who would take my order so finally someone comes to take my order no hi just you ready to order this is why I do these reviews you fast food restaurants don’t get it we the people don’t have to spend our money with but we want to when are you going to understand the way you treat people will determine if they choose to continue doing business with you WAKE UP

To Wendy's manager/owner:
I came through the drive thru at 1: 22 pm on 1/3/23. Receipt says Host: Maritza and Cashier: Tarrion. Had trouble communicating my order at the speaker, so I asked at the person at first window to repeat it. The repeated back "double meat Italian Mozzarella sandwich. " I told them it was supposed to be chicken and they said it is chicken. So I asked "does chicken come in a double? " To which they replied "No. " I asked "so I have a single chicken Italian Mozzarella? " And they said "yes, your order is correct. " I get home and it's a Italian Mozzarella double cheeseburger.

This is partially my fault for not checking the order before I left but I thought I had cleared up any misunderstanding and had some level of expectation of competence. Again, my fault for expecting any level of competence. Poor service from workers that are either ignorant or intentionally malicious. Also, fries were far from fresh but not extremely bad. The other burgers were made well.